Husbandry Agent

Wilhelmsen group•Houston, TX

2d•Onsite

About The Position

Wilhelmsen Port Service is seeking a Husbandry Agent in our Pasadena office. The Husbandry Agent coordinates with local vendors to supply ships with supplies ordered by owners, arrange launch to get the supplies onboard, and coordinate crew changes for the vessel. Good verbal communication and interpersonal skills are essential for collaborating with others, communicating to your supervisor, and speaking with customers or clients. To be successful in this position, you will need to be flexible, a team player, and need to be comfortable working in a fast-paced environment.

Requirements

Reasonable standard with experience rather than formal education
Experience from the marine industry, preferably ships agency operations
Fluent English – both in writing and speaking
Ability to work independently and systematically
Able to meet deadlines through good time management and allocation of priorities
Computer literate
Ability and aptitude to learn is a must – training can be provided to bring the candidate up to speed with the requisite knowledge to perform the job
Must be currently able to work in the United States.

Nice To Haves

Good verbal communication and interpersonal skills
Flexible
Team player
Comfortable working in a fast-paced environment

Responsibilities

Coordinate port calls for assigned customer accounts effectively, including proper monitoring of the vessel and attendance to any follow-up enquiries
Ensure compliance with Ships Agency Standard Operating Procedures, including correct use of the operating systems WASP
Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call
For port calls entering America areas, advise on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
Monitor and record expenses that arise during vessels’ port call
Ensure communication with customers at all times is proactive, efficient and timely
Ensure Cash-in-Transit (Cash to Master) as per WSS procedure
Proactively follow up, check and approve supplier’s invoices
Suggest process improvements based on efficiency, productivity or cost effectiveness gains
DA handling (Proforma, Revised and Final), including correct data input, monitoring, and verification
To gather information required to help resolve and close Final DA Settlement disputes
To follow up complaints/non-compliances through Improvement Potential system