Humane Investigator

Peninsula Humane Society•San Mateo, CA

5d•$25 - $30•Onsite

About The Position

Investigate complaints and/or reports of animal cruelty. Prepare reports and case files for the District Attorney and provide testimony as required. The individual must also possess the ability to manage the emotional aspect of end-of-life services and humane euthanasia, and support staff in high-emotion circumstances. Must be able to pass a criminal background check upon hire.

Requirements

High school diploma or equivalent and two (2) years of experience as an Animal Control/Humane Officer (OR) equivalent combination of education and experience equal to four (4) years as an Animal Control Officer.
Completion of courses similar to those described in corporation code 14502 including PC 832.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, volunteers, and other employees of the organization.
Excellent oral and written communication skills
Ability to add and subtract, multiply and divide.
Ability to perform these operations using units, weight measurement, and volume.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Knowledge of Chameleon database software or become proficient within the first six months from hire date.
Basic knowledge, or become proficient, with Microsoft Office, computer keyboarding skills, and data entry.
Certified in Euthanasia and trained in decapitations.
Valid California Driver’s License with a clean record to be insured with PHS insurance.

Nice To Haves

Completion of the Humane Academy or similar training is preferred.

Responsibilities

Receive, evaluate and respond to complaints of animal cruelty or neglect received by phone, e-mail, in person, or by other means.
Enter case information, including follow-up actions, into Chameleon.
Maintain a daily activity report.
Impound, assist with impoundment, or seize animals as required.
Collect and properly store evidence and submit same for testing by outside agencies or vendors as needed.
Photograph and thoroughly document potential crime scenes.
Photograph and assist with veterinary exams and necropsies.
Conduct interviews with suspect(s) and witness(es).
Prepare quality case reports and files in a timely manner for the District Attorney’s Office, the Police/Sheriff, or any other requesting agency in support of cruelty cases.
Testify in court or at seizure hearings for cruelty or neglect cases.
Prepare and execute search warrants and arrest warrants. Issue citations, notice of compliance forms, and/or veterinary treatment or grooming notices.
Educate the public on the proper care and treatment of animals.
Assist the public with information on reporting non-cruelty or neglect situations to the proper agencies, i.e. barking complaints or over limit of animals.
Train department staff on aspects of cruelty/neglect situations they might encounter in the course of performing their job. Establish processes and expectations for department staff to report possible cruelty/neglect situations to Investigators.
Assist the Animal Rescue & Control Department as needed.
Assist law enforcement agencies as necessary.
Provide humane care for all animals in the Society's care.
Work closely with other PHS/SPCA Departments as needed. Assist with screening, vaccinating, and/or kenneling animals in the event of a large scale impound.
Properly log and update case status on the weekly snapshot.
Prepare statistical data as it relates to animal cruelty investigations.