Human Services Supervisor (Probation Agent Supervisor), Community Corrections Division, Human Services Department

Stearns County MN•St. Cloud, MN

3d•$99,353 - $118,633•Hybrid

About The Position

Community Corrections Division, Human Services Department Salary Hiring Rate: $47.77/hour, Grade 26, Exempt, Non-Union Stearns County Mission: Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All. Stearns County Values: Professional | Approachable | Responsive | Collaborative | Fair & Equitable Stearns County is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, national origin, sex, age, marital status, public assistance status, veteran status, disability or sexual orientation. It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete. Stearns County derives strength from its workforce and provides a welcoming environment where all are respected and valued. We are seeking a highly dedicated professional to join our leadership team in Community Corrections. If you are driven by a desire to work with professional staff implementing evidence-based practices working with justice involved individuals, this is your opportunity to make a difference through a rewarding career in public service and enjoy the excellent quality of life in Central Minnesota. County employees are provided a comprehensive benefit package, contributions to a Pension Plan, and generous time off. Please refer to our Benefits Overview. Hiring Range: $99,353-$118,633/annually depending on qualifications. Position Objective To provide leadership and supervision of employees while managing Human Services programs and services. This position is responsible for ensuring that business is performed in accordance with policies, procedures, and laws, and providing reports and statistical information regarding human services programs. Current Assignment: Adult Services of Probation Agents in Community Corrections of the Human Services Department

Requirements

Bachelor's degree or higher in criminal justice, corrections, social work, sociology, psychology, or related field and five years of progressively related professional experience; four of which must be in the Probation field
Experience using Microsoft Office Applications
Valid Minnesota Driver's License or ability to obtain within 30 days of employment
Reliable means of transportation to travel to multiple locations around Stearns County, some of which may not be accessible by public transportation

Nice To Haves

Knowledge of department programs, operations, policies, and procedures.
Knowledge of best practices in dealing with mental health and addiction.
Knowledge of motivational interviewing and cognitive behavioral intervention strategies.
Knowledge of community resources available including political, economic, health and social systems capable of lending support to human service programs.
Skilled in working directly with individuals from diverse racial, ethnic and socioeconomic backgrounds.
Ability to develop strategies for continuous quality improvement.
Ability to effectively provide coaching and leadership to staff.
Ability to independently make decisions supported by logical decision-making.
Ability to assess staff training needs and implement training programs.
Ability to identify potential problems and recommend solutions.
Ability to organize and prioritize work and to process detailed information in an organized manner.
Ability to process detailed information in an organized manner.
Ability to establish effective working relationships with community partners and facilitate collaborative efforts.
Ability to effectively communicate verbally and in writing.
Ability to be available for rotating on-call responsibilities outside of business hours.

Responsibilities

Supervises, coordinates, and prioritizes unit activities, work flow, and referrals between units in an equitable manner.
Participates in the development of client service plans, grant applications, ad hoc reports, and contractual reports to improve program performance.
Represents department at external meetings, committees and functions.
Manages client-related services and ensures quality by participating in client file reviews, case audits, and monitoring staff work to ensure accuracy and completion.
Recommends, interprets and carries out program policies and procedures as needed.
Assists with the development and implementation of quality assurance programs, coordinates program and services with community resources, and provides education about services as needed.
Develops strategies for continuous quality improvement.
Participates in employee selection, orientation, training, and performance management in conformance with County and State personnel policies and procedures; develops job aides and written expectations to ensure compliance with service standards.
Ensures staff case management adherence in evidence-based practices and recommends research-based organizational changes to ensure business practices are best practices.
Motivates, coaches, and leads staff consistent with the vision, mission and values of the county and department.
Monitors the preparation of statistical and narrative program reports to ensure work is data driven and provides successful performance measures.
Provides leadership, facilitation and support for staff in individual and group consultations of often complex client, systems and ethical issues.
Assists with coordinating the implementation and utilization of software applications and programs.
Assists with developing and monitoring budgets and expenditures including an analysis of past and current expenditures, revenue sources and developing a forecast of future expenses vs revenue.
Collaborates with faculty of college programs to plan and implement education for intern and student experiences.
Responds to concerns from clients and the public as well as questions and inquiries from commissioners, community partners and other professionals.
Supervises staff working flexible work hours and in remote environments to manage risk and safety after hours in client homes/in placement.
Attends work in a regular and timely manner.
Performs other duties as assigned or apparent.