Human Services Specialist I Time-Limited
About The Position
The Orange County Department of Social Services has an opening for a Time-Limited Human Services Specialist I. The work involves the primary responsibility for determining client eligibility for public benefits. An employee in this class is responsible for using intake and processing systems, utilizing NC FAST or other automated systems and involves in depth interviewing, determining eligibility for benefits, and/or re-certifying recipients for continued benefits, and will exercise independent judgment within the guidelines of established Federal and State government regulations and County procedures. Work is performed under the general supervision of a Human Services Supervisor with oversight and assistance provided by the Human Services Coordinator with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures, in the performance of duties, both in terms of planning and accomplishing work and in making decisions regarding client needs and requests. Supervision is not a responsibility of this class. Does related work as required. Hiring range is based on the Orange County Social Services Step Plan. The Step Plan is based on years of Human Services Specialist I experience. Full credit is given for years of experience performing the same job functions. Partial credit is given for years of experience performing related job functions. The top half of the scale is reserved for career employees with senior level experience in the same role. SBI background check with fingerprinting are required. Full Performance of Knowledge, Skills, Abilities Click here for full job specifications including essential functions, knowledge, skills, abilities, and physical requirements. https://www.governmentjobs.com/careers/orangecountync/classspecs/870337
Requirements
- Graduation from an accredited college or university with a bachelor’s degree in human services field or social work
- OR Possession of a High School Diploma or General Educational Development (GED) test equivalency AND four (4) years of work experience in determining human service eligibility and participatory in the delivery of public assistance programs related experience in human services
- OR An equivalent combination of education, training and experience
- Successful clearance of a background check
- Fingerprinting and a criminal history background check
Nice To Haves
- Bilingual ability is preferred
Responsibilities
- Determining client eligibility for public benefits
- Using intake and processing systems
- Utilizing NC FAST or other automated systems
- Conducting in-depth interviews
- Determining eligibility for benefits
- Re-certifying recipients for continued benefits
- Exercising independent judgment within the guidelines of established Federal and State government regulations and County procedures
- Serving in shelters in time of natural and man-made disasters including overnight and weekends
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What This Job Offers
Career Level
Entry Level
