Human Services Program Manager II-Pender Correctional

State of North Carolina

3d • Onsite

About The Position

The Human Services Program Manager II position will be housed at Pender Correctional Institution in Burgaw, NC. This position works in the Behavioral Health Department of the Department of Adult Corrections. The Human Services Program Manager II (HSPM II) is responsible for program management and supervision of the Behavioral Health program at Pender Correctional Institution. Work involves planning, directing, implementing, and evaluating the system for delivery of mental health services, providing direct psychological services to offenders with a range of emotional and behavioral issues, and serving as a liaison between subordinate staff and management at Pender Correctional Institution. The Human Services Program Manager II will establish program goals and objectives, set priorities and deadlines, and work with multidisciplinary staff to accomplish goals and address service delivery needs. This position provides input to facility and agency management on policy and service delivery issues and supervises staff to ensure operations are consistent with the overall mission of Behavioral Health. Program responsibilities include coordinating behavioral health services, developing work plans for mental health staff, consulting with the psychiatric provider at the institution, and managing behavioral health staff to ensure staffing patterns and resources meet anticipated demands, training needs and licensure requirements. The range of clinical duties includes mental health triage/screening, crisis intervention, mental health assessment and treatment planning, individual and group therapy, suicide/self-injury assessment and management, and Restrictive Housing reviews and evaluations. The Human Services Program Manager II may also conduct risk assessments on offenders with a history of violent or sexual crimes and may be required to travel to other facilities to complete HUB-related duties, as clinically relevant and necessary for behavioral health system function, as directed by the Psychological Program Manager.

Requirements

• Master's degree in a disciple specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity; or
• Bachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity; or
• an equivalent combination of education and experience.

Nice To Haves

• Demonstrated expertise in compliance monitoring, program reviews, resource management, and documentation to ensure quality care delivery.
• Demonstrated skill in analyzing and evaluating clinical programs, interpreting data, and presenting findings to support evidence-based improvements.
• Demonstrated success in leading multidisciplinary teams, planning and managing resources, and implementing best practices.
• Demonstrated excellence in communication and collaboration with division leadership, legislative committees, and interagency workgroups to enhance service delivery.

Responsibilities

• Program management and supervision of the Behavioral Health program
• Planning, directing, implementing, and evaluating the system for delivery of mental health services
• Providing direct psychological services to offenders with a range of emotional and behavioral issues
• Serving as a liaison between subordinate staff and management
• Establishing program goals and objectives, setting priorities and deadlines
• Working with multidisciplinary staff to accomplish goals and address service delivery needs
• Providing input to facility and agency management on policy and service delivery issues
• Supervising staff to ensure operations are consistent with the overall mission of Behavioral Health
• Coordinating behavioral health services
• Developing work plans for mental health staff
• Consulting with the psychiatric provider at the institution
• Managing behavioral health staff to ensure staffing patterns and resources meet anticipated demands, training needs and licensure requirements
• Mental health triage/screening
• Crisis intervention
• Mental health assessment and treatment planning
• Individual and group therapy
• Suicide/self-injury assessment and management
• Restrictive Housing reviews and evaluations
• Conducting risk assessments on offenders with a history of violent or sexual crimes
• Travel to other facilities to complete HUB-related duties

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees