HUMAN SERVICES COUNSELOR III - 60025237

State of Florida•Tampa, FL

1d•Onsite

About The Position

This is a professional position providing confidential case management/guidance to vulnerable adults in the following service programs: 1. Protective Intervention (PI), a. Placement, b. Supportive Services, c. Short Term Case Management 2. Protective Supervision (PS), 3. Home care for the Disabled Adult (HCDA), 4. Community Care for Disabled Adults (CCDA). Prepares and maintains detailed client assessments and service plans for each client and records/documentation in accordance with department and program policies and procedures. Provides/arranges for all services identified in the service plan, ensuring the client in the least restrictive residential setting, when possible. Visits clients regularly, documents, observes and revisits client assessment and service plans, as necessary, and monitors the provision of services. Meets with clients, caregivers, and /or significant others to provide guidance on available services, adjustment problems, and/or major changes/transitions in life situations. Assesses the need for emergency intervention and/or on-going services for all victims in accordance with the policies and operating procedures. Arranges and participates in all staffings for clients.

Requirements

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
Candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
Certain service members may be eligible to receive waivers for postsecondary educational requirements.
Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.
Veterans’ Preference documentation requirements are available by clicking here.
All documentation is due by the close of the vacancy announcement.

Responsibilities

Prepares and maintains detailed client assessments and service plans for each client and records/documentation in accordance with department and program policies and procedures.
Provides/arranges for all services identified in the service plan, ensuring the client in the least restrictive residential setting, when possible.
Visits clients regularly, documents, observes and revisits client assessment and service plans, as necessary, and monitors the provision of services.
Meets with clients, caregivers, and /or significant others to provide guidance on available services, adjustment problems, and/or major changes/transitions in life situations.
Assesses the need for emergency intervention and/or on-going services for all victims in accordance with the policies and operating procedures.
Arranges and participates in all staffings for clients.
Completes an initial screening form (CCDA).
Places eligible clients on the appropriate community-based services waiting list (CCDA).
Maintains the proof of eligibility and any identified change in eligibility noted during the annual reassessment (CCDA).
Completes: Annual Comprehensive Client Assessment, Release of Information, Care Plan, Income Verification, and Cost of Care Documents all case activity and uploads all documents within 5 working days (CCDA).
Notifies the client of client appeal rights, provide Due Process, at the time of the initial comprehensive assessment, and documents the notification (CCDA).
Makes contact within 3 working days of receipt of initial request for services, documents proof of eligibility for clients (HCDA, Placement Services, Supportive Services).
Completes, updates, signs, and dates client assessments and care plans within time frames established in program policies (HCDA, Placement Services, Supportive Services).
Documents the clients were provided information regarding the client's rights to appeal the actions by providing Due Process (HCDA, Placement Services, Supportive Services).
Initiates contact within established time frames for all cases (Adult PS).
Updates risk assessment and case plan prior to case closure (Adult PS).
Completes an in-depth services assessment to include: Uniform client assessment, Risk assessment, PS case plan (Adult PS).
Complies with and monitors compliance of the mandatory requirements of Section 215.422, F.S., and Chapter 3A-24, F.A.C.
Maintains liaison with community resource agencies.
Participates in all staffings for clients referred for early services intervention and PS.
Maintains waiting list for CCDA and HCDA.
Ensures clients are annually rescreened then submits the any updates to the program office to verify the wait list information is correct.
Maintains cooperative working relationships with organizations/agencies involved with Adult Protective services such as community based providers, law enforcement, medical personnel and other community/agency resources.
Obtains available information from departmental background checks through Florida Abuse Hotline, criminal background re-checks, and other program components to include Agency for Persons with Developmental Disabilities, Substance Abuse and Mental Health, Department of Health, Economic Services, and Agency for Health Care Administration.
Testifies in court hearings, attend fair hearings and legal proceedings.
Arranges for the presence of clients at court hearings.
Attends in-service and pre-service training as required.
Participates in conferences, meetings, staffings, trainings, and workgroups.