Human Services Coordinator II

Commonwealth of Massachusetts • Southbridge, MA

4d • Onsite

About The Position

The Department of Developmental Services (DDS) is offering a career growth opportunity for a Human Services Coordinator Supervisor to oversee Adult Human Services Coordinators. This position is located in the South Valley Area Office in Southbridge, MA. The Human Service Coordinator Supervisor (HSC (II)) will collaborate with assigned staff and the Area Office Management Team to foster respectful and collaborative partnerships with individuals, families, guardians, provider agencies, and other stakeholder groups relevant to the Area Office and Department's work. The Human Service Coordinator II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator I’s and other staff. The HSC (II) is a key member of the Area Office management team, involved in planning and resource allocation for community services.

Requirements

• At least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience.
• Any equivalent combination of the required experience and the substitutions below.
• Based on assignment, travel may be required.
• Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
• A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.
• Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.
• Based on assignment as a Mental Health Case Manager or Forensic Transition Team Coordinator, within the Department of Mental Health, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation counseling, education or other a related field is required.

Responsibilities

• Planning, prioritization, and coordination of work by assigned staff, including administrative, supportive, and educational components.
• Monitoring of Individual Service Plans.
• Maintaining compliance with all relevant policies and procedures.
• Ensuring case documentation is maintained and consistent with standards.
• Identifying individual cases involving health, safety, risk, and changing needs, and bringing them to the attention of the Area Director or designee(s) while engaging in problem-solving.
• Monitoring and providing consistent performance planning, feedback, and evaluations to assigned staff.
• Providing supervision to SCI's for Autism Only caseload, Self-directed services caseload, Transitional, Children's, and Adults with Intellectual disabilities caseloads.
• Performing other related duties as required.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level