Acquired Brain Injury - Human Services Coordinator I

Commonwealth of MassachusettsDanvers, MA
Onsite

About The Position

The Massachusetts Department of Developmental Services (DDS) is seeking a passionate and enthusiastic human service professional for the Acquired Brain Injury (ABI) Department at the Northeast Regional Office in Danvers. This Brain Injury Services Coordinator position will be coordinating services for individuals eligible for (ABI) and (MFP) waivers pursuant to the Hutchinson settlement agreement. The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Requirements

  • Knowledge and demonstrated skill in development and implementation of educational, and/or Individual Support Plan (ISP).
  • Sensitivity to religious, ethnic and linguistic diversity of participants with Acquired Brain Injury (ABI) or qualifying disabilities and their family members.
  • Knowledge of the general field of Acquired Brain Injury or qualifying disabilities.
  • Knowledge of the principles and theories of participant and family growth and development.
  • Knowledge of mental health and/or behavioral disorders and supports needed to address those disorders.
  • Knowledge of motivation and positive reinforcement techniques.
  • Ability to demonstrate skill in handling confidential information.
  • Ability to seek guidance and support and take direction from supervisors and clinical consultants when needed.
  • Developing constructive and cooperative working relationships with others.
  • Dealing respectfully and professionally with the public, including receiving clients or others doing business with the agency in a sensitive and understanding manner.
  • Being open to change (positive or negative) and to considerable variety in the workplace.
  • At least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work.
  • A Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field may substitute for two (2) years of the required experience.
  • Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Nice To Haves

  • Experience working with individuals with Acquired Brain Injury and related conditions.
  • Knowledge of the types and manifestations of developmental, psychological and emotional disorders for individuals with Acquired Brain Injury.
  • Previous first-hand knowledge of the ABI and MFP Waivers.
  • Experience in the transitioning of individuals who are receiving residential and developmental support from a nursing home or rehabilitation facility to community-based services.
  • Experience negotiating waiver services rates with providers.
  • Understanding of related Medicaid and Medicare regulations.

Responsibilities

  • Works with an Interdisciplinary Team in the development, coordination, and integration of service plans for assigned individuals.
  • Facilitates meetings with the interdisciplinary team to develop Individual Service Plans (ISP).
  • Coordinates the activities of a multitude of service stakeholders including: MassHealth, UMASS, Transitional Entities, and Agencies, Residential and Day service providers and DDS staff.
  • Maintains and updates written and electronic records.
  • Serves as advocate on behalf of the individual.
  • Monitors and documents the provision of services and modifies service plans as needed.
  • Protects the privacy of information and ensures that the individual's legal, civil and human rights are protected.
  • Provides information and other services to individuals and their families.

Benefits

  • Comprehensive Benefits
  • Outstanding suite of employee benefits that add to the overall value of your compensation package.
  • Work experience that supports you, your loved ones, and your future.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service