Department of Aging Human Services Associate Community Outreach Specialist
About The Position
A vacancy exists in the Department of Aging for a Human Services Associate, Community Outreach Specialist. This is a regular schedule position working 35 hours per week. This job announcement may close at any time with little or no notice, so applicants are advised to apply promptly. A list of eligible applicants will be established based on the examination. Current and future vacancies may be filled from this list. All interested transfer and promotional candidates must apply at this time. Applicants must include the dates of promotions and reclassifications as separate work experience. Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining qualifications, but applicants selected for an interview may provide one at that time. Proof of education, professional license(s), and certification(s) must be attached to the application; unofficial copies are acceptable. Failure to submit this proof will result in the application not being considered. Proof must be submitted with each application.
Requirements
- Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science.
- Experience as described in the essential duties may be substituted on a year-for-year basis, up to a maximum of four years, for the required education.
- Knowledge of theories and principles of aging.
- Basic knowledge of community, human, and social services assistance programs.
- Writing skills necessary to complete forms, case histories, and reports.
- Good interpersonal skills and active listening skills.
- Ability to conduct individual diagnostic/assessment interviews and to formulate a basic plan of care.
- Ability to make appropriate referrals.
- Ability to establish and maintain good working relationships with others.
- Ability to appropriately handle hostile individuals and those experiencing a crisis.
- Ability to enter and maintain client information in electronic records.
- Ability to make public presentations.
- Ability to interpret Federal, State, and local regulations, procedures, and guidelines for human services professionals.
- Ability to read and understand professional journals and other publications.
- Satisfactory completion of County-sponsored CPR and First Aid training.
- Maintenance of licenses and certifications throughout employment.
Nice To Haves
- Some positions within this classification may require possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license at the time of appointment.
Responsibilities
- Provides case management services to older adults residing in Baltimore County.
- Interviews clients to establish case history or reviews case histories of referrals in order to assess needs.
- Schedules appointments for home or office visits.
- Discusses possible resources or interventions with clients to address situations and jointly create an action plan.
- Assists clients in applying for benefits.
- Arranges and monitors services for grant-funded clients, including personal care services, medication supplies, adult day services, etc.
- Intervenes in individual client crisis situations, including utility turn-offs, evictions, lack of funds for medication or food.
- Maintains client records in electronic format via WellSky.
- Conducts educational, community relations, prevention, and outreach programs.
- Attends meetings and training sessions.
- Maintains expertise in the field of aging, resources for older adults, and public benefits.
- Performs other duties as assigned.
Benefits
- Pay Schedule I, Grade 25
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
