Human Services Assistant

Fairfax County • Reston (Ee26), VA

1d • Hybrid

About The Position

The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents and providing services that promote population health, protect public health and the environment, and ensure residents' equitable access to health services and information. Provides interpretation for limited proficiency English speaking clients in clinic, community site or home visit settings. Works closely with public health nurses and medical personnel to solicit health history information and communicate a plan of care to clients. Translates written materials as directed by public health nurses and medical personnel. Communicates results of health assessments and laboratory tests to clients. Instructs clients about the need for preventative health care and early intervention. Provides culturally sensitive client/community education and health care services. Documents according to agency guidelines and policies. Will also support the car seat program by teaching car seat classes to expectant parents in both English and Spanish. Completes other tasks as assigned.

Requirements

• Graduation from high school or G.E.D issued by state department of education.
• Three years of work experience, including two years in some area of human services (related two-year [associate] degree may be substituted for the required human service experience).
• Valid driver's license.
• Successful completion of Foreign Language Proficiency assessment within 1 week of hire and maintain required certification credentials for duration of employment in the interpreter position.
• Virginia Department of Health (VDH) Low-Income Safety Seat Distribution Program Certification (Required annually after hire).
• Cardiopulmonary Resuscitation (CPR) certification (Required within 30 days).
• Automated External Defibrillator (AED) certification (Required within 30 days).
• Basic Life Support (BLS) (Required within 30 days).
• Must complete a criminal background check, Child Protective Services Registry check, driving record check, sanction screenings, and tuberculosis (TB) test.
• Must provide own transportation.

Nice To Haves

• Bilingual in English and Spanish, with exceptional verbal and written communication skills (must pass language proficiency assessment).
• Knowledge and experience working in a fast-paced clinical setting.
• Two or more years of experience working in a high-volume health clinic.
• Experience working with diverse populations.
• Experience working with children and adults.
• Experience working as a medical interpreter in a clinical setting.
• Experience using a team approach for service delivery.
• Ability to establish and maintain effective working relationships and positive community relationships; work well with multi-disciplinary team members and community partners.
• Ability to exercise tact, discretion, initiative, and independent judgment.
• Must have a high level of integrity and discretion in handling confidential information and professionalism in dealing with customers and colleagues.
• Excellent customer service skills and experience with the ability to interact in a friendly, service-oriented and professional manner.
• Experience and ability to organize information and records.

Responsibilities

• Provides interpretation for limited proficiency English speaking clients in clinic, community site or home visit settings.
• Works closely with public health nurses and medical personnel to solicit health history information and communicate a plan of care to clients.
• Translates written materials as directed by public health nurses and medical personnel.
• Communicates results of health assessments and laboratory tests to clients.
• Instructs clients about the need for preventative health care and early intervention.
• Provides culturally sensitive client/community education and health care services.
• Documents according to agency guidelines and policies.
• Supports the car seat program by teaching car seat classes to expectant parents in both English and Spanish.
• Completes other tasks as assigned.

Benefits

• Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
• Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED