HUMAN RIGHTS MEDIATOR SS
About The Position
Under the general direction of the Public Service Administrator, Director of Mediation and Special Projects, who organizes, plans, executes, controls and evaluates the Mediation Program. The Illinois Department of Human Rights (“IDHR”) is a state agency charged with the enforcement of the Illinois Human Rights Act ("Act"). The Act prohibits unlawful discrimination in Illinois with respect to employment, real estate transactions, financial credit, and public accommodations (including education). IDHR protects and guarantees the rights of all Illinoisans to be free from unlawful discrimination by receiving and investigating claims of unlawful discrimination. Moreover, the Act prohibits retaliation against a person who has opposed that which is reasonably and in good faith believed to be unlawful discrimination; prohibits the aiding, abetting, compelling or coercion of a person to commit a violation of the Act; and prohibits the willful interference with the performance of a duty or the exercise of a power by the Department or one of its officers or employees. At the forefront of protecting civil rights, IDHR welcomes all candidates for employment to apply for any position for which they are qualified. Join IDHR in its mission to secure an Illinois free from discrimination.
Requirements
- Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with coursework in business or public administration.
- Requires one year of professional experience which includes mediating disputes, preferably including those dealing with discrimination issues, or, requires completion of an approved training.
- Requires certification as a mediator (miminimum 40-hour program) from an approved certifying organization.
- Requires the ability to speak and write Spanish at a colloquial skill level.
- Requires completion of a background check and self-disclosure of criminal history.
- Requires ability to travel in the performance of duties, with overnight stays as appropriate.
Nice To Haves
- Prefers at least one (1) year of experience interpreting and applying the Human Rights Act or relevant federal law in mediating charges of discrimination.
- Prefers at least two (2) years’ experience communicating effectively via virtual meeting, written correspondence and email, while working with individuals in conflict to reach mutually acceptable outcomes.
- Prefers at least two (2) years’ experience identifying key issues and facts and proposing plausible alternatives.
- Prefers at least two (2) years’ experience utilizing case management software, Microsoft Office Suite, Cisco WebEx, Adobe, or similar programs to communicate and prepare reports and other case-related documentation.
Responsibilities
- Mediates approximately five DHR charges per week by communicating the availability and advantages of the Mediation Program and convening a meeting with the parties.
- Recommends, revises and implements substantive and administrative policies to assist in the operation of the Mediation Program.
- Organizes and prepares files for mediation conferences, logs in parties, drafts paperwork for mediated charges.
- Communicates and gathers information related to the IDHR mediation process.
- Translates discussions functions/procedures policies and documents into Spanish for individuals who cannot speak or read English.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Benefits
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
