Human Resources Technician - HR Administration

City of Oceanside•Oceanside, CA

7d•Onsite

About The Position

Empower Our Workforce, Elevate Your HR Career. Are you a detail-oriented professional ready to take ownership of your HR career? We are seeking a journey-level HUMAN RESOURCES TECHNICIAN to handle complex, confidential, and high-volume operations across all Human Resources Administrative functions. In this role, you will exercise true independence, use your sharp judgment to solve unusual situations, and provide vital technical support to our management team. Apply today to become an essential pillar of our City's workforce! Under general supervision, the Human Resources Technician - HR Administration, performs a high volume of complex, difficult, and confidential benefits, classification and compensation, recruitment, training, performance management, clerical, fiscal, and recordkeeping work of a technical nature in support of the Human Resources Department operations and processes; responds to complex questions from City employees and the public regarding HR Administration functional areas; operates computerized systems (e.g. HRIS), including a broad range of recordkeeping functions; provides high-level technical and clerical assistance to the Human Resources Director; may supervise clerical staff and performs related duties as assigned.

Requirements

Basic principles and practices of human resources, payroll, benefit coordination, leaves of absence tracking, Workers’ Compensation, employee management, and accounting functions in a municipal setting
Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility
A variety of human resources information technology applications related to employee tracking and budgeting
City policies, procedures, personnel rules, and labor contract provisions related to recruitment, selection, classification, compensation, and benefits administration
Administrative policies relating to wage and hour issues, hiring, and other personnel actions
Methods, techniques, and practices of data collection and basic report writing
Business letter writing and standard writing practices for correspondence
Recordkeeping and filing principles, practices, and procedures
Principles of providing functional direction and training
Business mathematic principles and statistical record keeping methods
City and mandated safety rules, regulations, and protocols
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Perform complex and responsible administrative and clerical support work with accuracy, speed, and with minimal supervision
Effectively handle multiple projects simultaneously; work with numerous interruptions; adjust to changing priorities
Develop, maintain, and analyze accurate records in accordance with established procedures
Understand and carry out oral and written instructions
Use a high degree of tact, discretion, and diplomacy in dealing with sensitive and confidential information
Conduct research, evaluate alternatives, and make sound recommendations
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work
Establish and maintain a variety of filing, recordkeeping, and tracking systems
Plan, organize, and coordinate the work of assigned staff
Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments
Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Four (4) years of increasingly responsible experience performing administrative, clerical, benefits, payroll, or accounting experience including frequent public contact and complex recordkeeping including specialized payroll and employee computer systems, human resources (HRIS), or benefits management.
Completion of the twelfth grade supplemented by college level coursework in human resources management or public administration.
Possession of a valid driver’s license with a satisfactory driving record.

Nice To Haves

Completion of a program of study through an accredited college, university, or HR Professional organization resulting in a Certificate in Human Resource Management is highly desirable.
An Associates Degree (60 semester or 90 quarter units) from an accredited college or university may be substituted for one year of experience.
A Bachelor’s Degree or higher from an accredited college or university in Human Resources Management, Public Administration, Business Administration, or a related field of study may be substituted for two years of experience.

Responsibilities

Performs a wide variety of routine and complex recordkeeping and analytical tasks related to employee recruitment, hiring, records, benefits and leave management, and payroll processing, utilizing computerized recordkeeping systems.
Processes payroll changes, employee benefit elections, and related transactions; scans and uploads documents for electronic employee personnel files.
May serve as the first point of contact for the Human Resources Department either on the phone or in person; and backup to the department’s office receptionist as required.
Updates position and supervisory changes in the performance evaluation system; adds new employees to system; generates reports for overdue evaluations and notifies staff accordingly.
Participates in the new hire onboarding process including entering salary and benefit enrollment coverage or changes into the HRIS database.
Coordinates and participates in new hire orientations.
Coordinates on-line and in person training and training programs; sends invitations and reminders to employees to attend mandated training; tracks attendance.
Processes and tracks employee requests for leaves of absence (FMLA) and related disability paperwork.
Assists in administering multi-tiered employee benefit programs that include plans such as retirement, long-term disability, health, life, dental, vision, deferred compensation, wellness and employee assistance programs
Audits and processes payment of invoices related to health insurance and benefits and resolves deduction and coverage issues.
Coordinates and administers unemployment claims, responds to unemployment claims and services as the point of contact for EDD.
Performs difficult clerical and administrative work involving considerable independent judgment; assumes individual initiative as required to set work priorities and determine the most effective methods for accomplishing work.
Coordinates filing systems and other clerical procedures; checks daily mail and sorts, stamps, and delivers to appropriate recipients; schedules travel arrangements and meeting appointments; purchases and maintains office supplies; processes invoices and purchase orders; compiles and tabulates information for routine reports.
Assists in the supervision, training, and evaluation of other clerical and support personnel, as directed.
Observes and complies with all City and mandated safety rules, regulations, and protocols.
Performs other duties as assigned.