Human Resources Specialist

Enovis•Usa, TX

3d•Hybrid

About The Position

We are currently seeking an outstanding Human Resources Specialist for our Shared Service Center team. The Human Resources Specialist is focused on providing effective and timely front-line customer service support for our employees, managers, and HR team. This position will provide support for their questions, issues, and problem resolution on services such as onboarding, new hire orientation, off-boarding, and HR policies & procedures. The HR Specialist will also perform transactional activities related to various HR programs and processes.

Requirements

3 to 5 years of general Human Resources experience required
Experience working in an HR Call Center or HR Shared Service Center preferred
Ability to interpret and communicate HR policies, procedures, and programs
Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship.

Nice To Haves

Ability to deliver excellent employee experience via email, telephone, and in-person
Ability to prioritize and meet deadlines
Service-oriented and willing to learn

Responsibilities

Serve as Tier 1 HR support for employee and manager questions, including but not limited to background check and drug screen, new hire orientation, I-9 process, and HR policy interpretation
Manage and respond in a timely manner to ticketing system inquiries or escalate to other HR functions as appropriate
Coordinate programs and processes with third parties, including but not limited to immigration, mileage reimbursement, and leaves of absence
Collaborate with other cross-functional team members to resolve employee issues in a thorough and timely manner
Pursue and share best practices with the team
Perform back-office transactions for general HR data processing in support of HR functions, including running ad-hoc and scheduled reports, data entry, data reconciliation, and sending communications
Achieve stated performance measures and adhere to established customer service standards
Perform special projects as assigned