Human Resources Specialist - Benefits

Inland Empire Health Plan•Rancho Cucamonga, CA

6d•$26 - $33•Hybrid

About The Position

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under general supervision, the Human Resources Specialist – Benefits is responsible for the day-to-day administration, coordination, and communication of team member benefits programs. This position also ensures compliance with federal and state regulations, supports team members with benefit-related inquiries and processes, and assists with annual open enrollment and reporting. Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

Requirements

One (1) year of demonstrated experience in a Human Resources function. Demonstrate superior interpersonal and administrative skills commensurate with years of experience
High school diploma or GED required
Word processing involving computer keyboard and screen, copying, and filing of records and/or correspondence
Demonstrated proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook, etc.)
Excellent interpersonal and communication skills, strong organization skills
Ability to multi-task and coordinate with others; follow and maintain processes and procedures
Ability to establish and maintain effective working relationships both within and outside of the organization
Attention to detail

Nice To Haves

Bachelor’s degree from an accredited institution preferred
Professional in Human Resources (PHR)/Senior Professional in Human Resources (SPHR) certification preferred

Responsibilities

Manage benefits lifecycle, including enrollment, terminations, and status changes; ensure accurate data entry in HRIS and benefits systems.
Serve as primary resource for benefits inquiries, explaining plan options, costs, and procedures to employees.
Coordinate annual Open Enrollment and wellness programs; prepare communication materials and conduct informational sessions.
Verify and process monthly premium statements, resolve discrepancies with carriers, and maintain statistical data on premiums and claims.
Ensure compliance with regulatory requirements, including I-9 documentation and accurate recordkeeping.
Act as an HR representative, responding promptly to employee inquiries and escalating issues as needed.
Conduct new hire orientation and provide guidance on benefits programs and HR policies.
Prepare and review reports on benefits enrollment, deductions, and plan participation; resolve discrepancies with providers.
Support employee engagement through workshops, intranet updates, and timely communication of HR initiatives.
Handle employment verifications, benefit letters, garnishments, subpoenas, and audits.
Communicate HR policies, procedures, laws, and best practices to team members and management.
Act as a trusted resource, demonstrating organizational values and fostering strong internal relationships.
Perform administrative duties requiring discretion and judgment in handling sensitive and confidential information
Perform any other duties as required to ensure Health Plan operations and department business needs are successful.