Human Resources Spec - Sr

Federal Reserve System•Richmond, VA

10d•$73,000 - $120,000•Onsite

About The Position

The People, Culture + Wellness Department has an immediate opening for a Benefits Analyst, reporting to the Human Resources Manager. The Benefits Analyst plays a critical role in supporting the design, administration, and continuous improvement of the Federal Reserve Bank’s health, welfare, and retirement benefit programs. This position combines analytical rigor, vendor and stakeholder management, and high‑impact communication to advance benefits strategy and deliver an exceptional participant experience across the System.

Requirements

Bachelor’s degree or equivalent experience required.
Minimum of five years of benefits, HR, consulting, or related experience; advanced knowledge or certifications in employee benefits preferred.
Demonstrated experience in vendor management, benefits administration, and data analytics strongly preferred.
Strong interpersonal, written, and verbal communication skills, with the ability to explain complex concepts to diverse audiences.
Proven ability to prioritize and manage multiple projects simultaneously in a fast‑paced, collaborative environment.

Nice To Haves

advanced knowledge or certifications in employee benefits
Demonstrated experience in vendor management, benefits administration, and data analytics

Responsibilities

Conduct data analysis to measure plan performance, evaluate design changes, assess financial and participant impacts, and identify opportunities to improve efficiency, employee experience, and compliance.
Respond to inquiries—including sensitive or escalated matters—from vendors, internal partners, and plan participants across the Federal Reserve System.
Lead or contribute to cross‑functional projects with measurable outcomes, ensuring timely execution and alignment with System strategies.
Research and synthesize industry best practices, regulatory developments, and emerging trends to inform recommendations for benefit program enhancements.
Support the development and delivery of presentations, training, and communications for Reserve Bank partners, stakeholders, and plan participants.
Serve as a primary liaison to third‑party administrators, insurers, and service providers, overseeing day‑to‑day service delivery and supporting vendor performance management activities.
Act as back up point of contact for leave management and related activities.
Maintain functional knowledge of regulatory requirements, compliance standards, and plan governance for System‑wide benefits programs.