Human Resources Recruiting and Retention Specialist-Onsite

Edfinancial Services LLCKnoxville, TN
Onsite

About The Position

The HR Recruiting and Retention Specialist is responsible for attracting, hiring, and retaining top talent for all business units while supporting onboarding and employee engagement initiatives. This role involves managing the full-cycle recruitment process, partnering with hiring managers, sourcing candidates, administering pre-employment checks, screening and interviewing applicants, maintaining applicant records, tracking recruiting metrics, and ensuring compliance with employment laws. Additionally, the specialist will analyze turnover trends, conduct stay and exit interviews, coordinate employee surveys, and assist with various HR projects and process improvements.

Requirements

  • 3+ years of recruiting experience
  • Strong interviewing and candidate assessment skills
  • Ability to work with a team and build relationships with the HR team, hiring managers and employees
  • Strong organizational and time management skills
  • Knowledge of employment laws and HR best practices
  • Proficiency with Microsoft Office and HR Technology
  • Recruiting experience in Indeed and LinkedIn

Nice To Haves

  • Bachelor’s degree in Human Resources or related field preferred
  • Professional appearance and positive attitude
  • Excellent communication and interpersonal skills

Responsibilities

  • Manage the full-cycle recruitment process for assigned positions including but not limited to customer service representatives and technical positions
  • Partner with hiring managers to develop recruiting strategies and hiring timelines
  • Create and post job advertisements on job boards, social media, and company career sites.
  • Source candidates through online platforms, networking, referrals, career fairs, and community partnerships.
  • Administer pre-employment assessments, background checks, reference checks, and employment verifications
  • Screen resumes, conduct phone interviews, and coordinate interviews with hiring managers.
  • Maintain accurate applicant records in the Applicant Tracking System
  • Track and report recruiting metrics such as time-to-fill, cost-per-hire, applicant sources and hiring effectiveness
  • Partner with department leaders to ensure successful employee integration
  • Analyze turnover trends and recommend improvement initiatives
  • Conduct stay interviews and exit interviews to identify opportunities for improvement
  • Coordinate employee surveys and communicate action plans based on feedback
  • Ensure compliance with federal, state, and local employment laws
  • Maintain confidentiality of employee information
  • Assist with HR projects, policy implementation, and process improvements
  • Maintain accurate personnel and recruiting records
  • Prepare reports and HR Metrics for leadership

Benefits

  • Tuition reimbursement
  • Leadership development programs
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Life Insurance
  • Disability Insurance
  • Teledoc
  • Employee Assistance Program (EAP)
  • 11 paid holidays
  • Paid vacation
  • Sick leave
  • Mental health day after 6 months
  • Company-sponsored clubs
  • Fitness programs
  • Reward programs
  • Community involvement
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