Human Resources Manager

Western Riverside Council of Governments•Riverside, CA

5d•Hybrid

About The Position

WRCOG is seeking a seasoned HR professional with management experience to lead its HR function. This role requires a generalist comfortable with core HR competencies and creative thinking about HR in a small agency, embracing technology while maintaining a human touch. The ideal candidate fits WRCOG's culture: passionate, hardworking, and ready to contribute. The HR Manager oversees the HR function within the Administrative Services Department, reports to the Interim Executive Director, and supervises one Analyst. This position offers an exciting opportunity to contribute to the implementation of a classification and compensation study, continue policy and procedure updates, and experience the opening of new offices. WRCOG is a dynamic, non-traditional public agency managing complex programs in transportation, energy, and workforce education, committed to professional development and its mission.

Requirements

Equivalent to a bachelor’s degree from an accredited college or university with major coursework in human resource management, risk management, public administration, business administration, or a related field.
Five (5) years of increasingly responsible public sector, special district, or municipal agency human resources experience, including two (2) years in a supervisory or lead capacity.
Knowledge of administrative principles, practices, and methods including goal setting, program development, implementation and evaluation, policy and procedure development, quality control, and work standards.
Knowledge of principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
Knowledge of service delivery and daily operations of a comprehensive human resources program, including recruitment and selection, classification and compensation, employee relations, benefits administration, equal employment opportunity, and employment law compliance.
Knowledge of principles, practices, and techniques of payroll, accounting and related State and Federal laws.
Knowledge of organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
Knowledge of risk management principles and practices.
Knowledge of applicable federal, state, and local laws, ordinances, and regulations as well as industry standards and best practices in the management of a comprehensive human resources program.
Knowledge of Agency and mandated safety rules, regulations, and protocols.
Knowledge of principles and practices of public sector budget development and administration.
Knowledge of techniques for providing a high level of customer service, by effectively dealing with the public, vendors, contractors, and Agency staff.
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of modern equipment and communication tools used for business functions and programs, projects, and task coordination, including computers and software programs relevant to work performed.
Knowledge of principles, regulations, and reporting requirements associated with the California Public Employees’ Retirement System (CalPERS), including payroll reporting, retirement enrollments, and compliance requirements.
Knowledge of human resources information systems (HRIS) and applicant tracking systems, including experience with the NEOGOV platform and its modules such as Insight, Onboard, Learn, Perform, and eForms.
Ability to plan, organize, oversee, and manage the Human Resources division staff and operations.
Ability to develop and implement goals, objectives, practices, policies, procedures, and work standards.
Ability to prepare and administer departmental budgets; allocate limited resources in a cost-effective manner.
Ability to select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
Ability to understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Ability to evaluate and develop improvements in operations, procedures, policies, or methods.
Ability to interpret, apply, and explain complex laws, codes, regulations, and ordinances.
Ability to effectively represent the department and the Agency in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations.
Ability to understand and apply fundamental principles, policies, and procedures of payroll and accounting.
Ability to prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Ability to maintain accurate files and records.
Ability to use tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines.
Ability to independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Ability to communicate clearly and concisely, both verbally and in writing, using appropriate English grammar and syntax.
Ability to establish and maintain effective working relationships with those contacted in the course of the work.
Ability to effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer/laptop; to operate a motor vehicle, and visit various meeting sites in Western Riverside County to conduct WRCOG business.
Finger dexterity is needed to access, enter, and retrieve information using a computer keyboard or calculator and to operate standard office equipment.
Employees must possess the ability to lift, carry, push, and pull materials and objects up to 15 pounds.

Nice To Haves

Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is highly desirable.

Responsibilities

Plans, manages, and oversees the daily functions, operations, and activities of the Human Resources division.
Manages and administers recruitment, testing, and selection, benefits administration, employee relations and performance management, classification and compensation, workers’ compensation, training, employee engagement, and leaves of absence.
Participates in the development and implementation of goals, objectives, policies, and priorities for the division.
Continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures.
Assesses and monitors workload, administrative, and support systems, and identifies opportunities and makes recommendations for improvement.
Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.
Participates in the selection of training, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.
Manages the Agency’s recruitment, testing, selection, and retention activities; identifies staffing goals to meet current and future employment needs, including developing staffing plans and recruitment and assessment selection strategies and processes; manages background checks, pre-employment exams, and related recruitment processes.
Oversees and administers a comprehensive benefits program, including health and welfare benefits; recommends changes in coverage, benefits levels, and vendors; manages annual open enrollment activities; oversees new hire orientations.
Collaborates with supervisory and management staff on employee relations matters, including employee performance and discipline; participates in or oversees investigations of misconduct and related issues.
Provides risk management program oversight, including both liability and workers’ compensation programs.
Manages the Agency’s classification, compensation, and performance evaluation programs; supervises data collection and analysis; assists in the development of salary recommendations, which are consistent with Agency compensation policies.
Maintains, updates, and provides guidance to employees and management regarding the interpretation of the Agency’s personnel rules, practices and procedures, and the correct application of Agency policies, and ensures that all personnel policies and procedures are in compliance with state and federal law and Equal Opportunity guidelines; ensures employee complaints are investigated.
Manages employee training and certification programs for professional development and career growth opportunities.
Manages the accuracy of employee information in human resources Information System, including benefits enrollments and payroll data.
Supervises or conducts fact-finding and complaint investigations; prepares reports on findings; makes recommendations and assists departments with resulting personnel actions.
Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.
Monitors changes in employment law and regulations that may impact Agency practices or Human Resources operations; implements policy and procedural changes.
Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals, negotiate contracts, and recommends award.
Serves as a liaison for assigned functions with other Agency departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in human resources and its related programs; research emerging products and enhancements and their applicability to Agency needs.
Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
Directs the establishment and maintenance of working and official files.
Ensure staff observe and comply with the Agency’s safety standards.
Performs other duties as assigned.