Human Resources Manager

Associated Students, San Diego State University•San Diego, CA

About The Position

Under the direction of the Human Resources Director, the Human Resources Manager coordinates administration of the Human Resources department, including employee engagement, performance management, community success planning, employee relations, and employee investigations for Associated Students (A.S.). The role conducts investigations, resolves disputes and grievances, coordinates engagement activities and surveys, and oversees the performance evaluation cycle. It also coordinates community success planning and training, reviews policies and practices, ensures job descriptions comply with labor laws and safety guidelines and use inclusive language, and supports annual reviews of the A.S. Community Success plan and student leader assessment survey. This is a full-time, exempt, salaried position, Grade 14, with annual compensation of $82,000–$95,000. The position reports to the HR Director and works with A.S. departments and staff, SDSU offices, University Police Department, auxiliary organizations, professional organizations, and contract vendors. A satisfactory background check, including a criminal records check, and a credit check are required before an offer can be made.

Requirements

Four-year degree in a job-related field from an accredited college or university, or an equivalent combination of education and experience.
At least five years of progressively responsible human resources/generalist experience.
Complete Anti-Harassment Prevention for Supervisors, Workplace Violence Prevention, Data Security & Privacy, and Gender Awareness training within the first 30 days.
Strong verbal and written communication skills appropriate to the position.
Excellent interpersonal skills and ability to communicate effectively with a diverse population of students, staff, faculty, colleagues, and guests.
Ability to operate a computer and proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint, and Google tools, including Slides, Sheets, and Docs; ability to learn and use new software.
Ability to gather and organize data, draw logical conclusions, and discern implications.
Strong organization, multitasking, prioritization, problem-solving, decision-making, and deadline-management skills, including the ability to work under pressure.
Ability to maintain a high level of confidentiality, exercise tact, and demonstrate sound professional judgment.
Ability to work independently without undue supervision.
Ability to present a consistent, positive, courteous, respectful, helpful, and cooperative approach to students and internal and external contacts.
Necessary supervisory skills, including hiring, inspecting, analyzing, planning, prioritizing, scheduling, assigning, receiving, controlling, training, instructing, documenting, recommending, and reporting.
Ability to meet the physical demands of the role, with reasonable accommodations as applicable.
Satisfactory completion of a background check, including a criminal records check, and a credit check.

Nice To Haves

Senior Professional Human Resources (SPHR) or Professional Human Resources (PHR) certification.
Experience in a higher education environment.

Responsibilities

Conduct employee and recreation club member investigations in accordance with A.S. policies and procedures.
Collaborate with the HR Director on investigative interviews and outcomes and, when applicable, present findings and suggestions for next steps to the Associate Executive Director.
Resolve employee disputes and grievances fairly and efficiently.
Coordinate employee engagement events and activities; chair the employee engagement committee and contribute to the employee newsletter.
Conduct employee assessments and surveys, including the Student Employee Survey and Full-time Climate Surveys, and review results with leadership to identify opportunities for improvement.
Coordinate the performance management cycle by communicating timelines and deadlines to leadership, reviewing evaluations for consistency with A.S. standards, and tracking and receiving all performance evaluations.
Coordinate community success planning, including participating in A.S. committee meetings and attending campus equity council meetings.
Coordinate community success plan training for all employees on a semi-annual, annual, and as-needed basis, and ensure plan goals are met.
Research, develop, recommend, and execute strategies to foster A.S. Community Success goals and initiatives.
Review current practices and policies to assess whether they consistently support the A.S. Community Success plan.
Ensure job descriptions comply with current labor laws and safety guidelines and use inclusive language consistent with the organization's Community Success plan.
Support the annual review of the A.S. Community Success plan and the A.S. student leader assessment survey.
Represent Associated Students and San Diego State University professionally.
Maintain positive working relationships with staff, the University, customers, and vendors.