Human Resources Manager

Compass GroupSeattle, WA
$80,168 - $86,713Onsite

About The Position

As the Human Resources Manager for Levy at Lumen Field, you will be responsible for overseeing the staffing of major events, leading the employee check-in experience on game days & forging strong partnerships in a unique environment. You should be an experienced Human Resources professional who is also a strategic business partner. This is an exciting opportunity to support the Seattle Seahawks in one of the best NFL properties in the country & work in a different kind of HR!

Requirements

  • Minimum of 4 - 5 years of experience in Human Resources with previous union experience.
  • Highly organized & operates with a keen attention to detail.
  • Experience with high volume recruitment.
  • Familiarity with performing audits.
  • Previous experience managing a unionized workforce.
  • High level of computer & database literacy (Smartsheets, Microsoft 365, Visier, Concur, PeopleHub).
  • Previous experience in either hospitality, food & beverage, sports & entertainment, or retail.
  • Excellent communication skills & able to demonstrate a high degree of maturity.
  • Proactive thinker - able to identify next steps.
  • Highly motivated self-starter & a willingness to learn.
  • Must be able & willing to work (occasional) evenings, (some) weekends, & (rarely) holidays as dictated by the event schedule of Lumen Field. Changes may be sudden & frequent to this schedule.
  • Must be able to work early mornings or late evenings dependent on the event schedule.
  • Must be able to work on-site at Lumen Field.

Responsibilities

  • Develops & implements recruitment plans for Levy at Lumen Field in partnership with department directors & managers to maintain adequate staffing levels for stadium events such as legendary concerts, Seattle Sounders MLS matches, & Seattle Seahawks NFL games.
  • Leads staffing for all MLS, NFL, and concert activations. Develops a deep understanding of our internal staffing procedures including our volunteers, temp employees, & internal partners.
  • Accurately reports on all staffing levels, pre & post matches.
  • Ensures all Levy & legal standards, such as I-9's, Levy's Creating Legends, WA State food worker permits, MAST, & all other required onboarding paperwork are completed in a timely & accurate manner.
  • Conducts regular audits to verify compliance with policies & procedures in alignment with Levy's Quality & Risk Evaluation (QRE).
  • In partnership with the HR Director, develops, implements, & supports a retention strategy for Levy.
  • Oversees the entire onboarding & orientation for all new team members.
  • Leads efforts around employee engagement at Lumen Field.
  • Oversees the timely & accurate completion of all team member timesheets in our ‘MyStaff’ time-keeping system.
  • Leads our HR check-in team to maintain an efficient & welcoming employee check-in experience for all events (avg 50+ a year).
  • Thorough knowledge of investigation & progressive discipline procedures & supports managers in completing corrective action processes.
  • Educates & supports managers in understanding & adhering to Lumen Field's Collective Bargaining Agreement.
  • Ensures all team member information is accurate & up to date within the 'PeopleHub' HRIS.
  • Ensures the timely processing of all unemployment claims through Equifax.
  • Ensures timely completion of all mandatory compliance-related training to managers & full-time staff.
  • Analyzes performance data & generates reports related to headcount, demographics, retention & union required reports.
  • Other duties & responsibilities as assigned by the HR Director.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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