Human Resources Manager - Reno

Keolis Canada•Reno, NV

2d•$100,000 - $110,000•Hybrid

About The Position

This role is responsible for a wide range of HR functions, including recruitment, employee relations, HR operations, compensation, benefits, payroll, training, development, leaves of absence, and safety. The Human Resources Manager will partner with various departments, support leadership, ensure legal compliance, and manage HR projects. This position requires a strong understanding of HR regulations, collective bargaining agreements, and the ability to manage a diverse workload in a dynamic environment. The role emphasizes leadership, communication, and a commitment to ethical HR practices and continuous learning.

Requirements

5+ years HR experience
2-5 years working in a union environment
Bachelor’s Degree in HR and/or equivalent experience required
Excellent knowledge of Arizona’s Employment laws
Experience working across multiple locations strongly preferred
Experienced as a sole contributor supporting 300+ employees
Experience with HRIS and payrolling systems required
Understanding of Collective Bargaining Agreements required
Must be flexible and adaptable to shift business priorities
Managerial Leadership skills, ability to effectively manage and motivate staff as an individual contributor
Managerial Leadership skills in coaching and development
Excellent communication both oral and writing skills, adapt the level of communication to the audience
Ability to manage difficult and complex tasks within tight timeframes and several projects at one time
Ability to work across and integrate diverse activities
Good planning, long term strategy design and work prioritization skills
Excellent analyzing skills and techniques (including process design)
Strong focus on service quality, including both customer service and safety
Leads change - Demonstrates the confidence and flexibility to accept, embrace, initiate change, work under pressure and in a rapidly changing environment with the ability to inspire support and empower others to achieve team goals using appropriate interpersonal styles and methods
Organizational skills a must
Commitment to ongoing HR learning and trainings
Strong critical thinking skills
An ethical approach to HR practices
Strong interpersonal skills
Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position

Nice To Haves

UKG experience or similar software experience preferred
Knowledge of key HR regulations (SHRM or similar certification) strongly preferred
Understanding of discrimination, harassment and workplace bullying issues
Experience of influencing behavior and delivering through others
Prefer track record of transportation, or similar, industry experience and a strong focus on customer service
Legal knowledge and understating of HR practices and policies

Responsibilities

Partner with the recruiting department in creating job requisitions and seeking their approval.
Run and review background screening, motor vehicle records for all new hires.
Collaborate with the leadership team in selecting a candidate.
Maintain work structure by updating job requirements and job descriptions for all positions.
Manage new hire onboarding process which includes collection of new hire documents and ensuring completion of new hire paperwork.
Process I9 and launch E-Verify.
Conduct new hire orientation for all new hires.
Proactively engaging in employee and labor relations issues.
Be a liaison between management and employees to resolve employee relation issues and grievances for both union and nonunion employees.
Recommend employee discipline as per the CBA.
Collaborate with site leadership on actionable employee decisions and ensure the delivery of high-quality HR processes.
Work within the CBA, experience in a union environment.
Conduct and complete all employee investigations with professionalism and confidentiality.
May representing the Company at hearings.
May need to create work rules pertaining to site operations while adhering to the CBA.
Demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees.
Build a solid working relationship with union representatives to seek a common resolution to employee grievances.
Communicate and act on employee survey result.
Lead HR and business project initiatives.
Implement HR operational strategies.
Conduct and analyze exit interviews.
Engage in employee development activities.
Develop and implement facility-staffing strategies inclusive of community outreach.
Manage programs, policies, and procedures in support of change management and company culture.
Support management with the performance review process.
Ensure legal compliance by monitoring and implementing company policy, procedures, federal and state law and its requirements.
Maintain employee files by designing a filing retrieval system in addition to maintaining electronic employee records to view past and current personnel records.
Contributes to the leadership team in accomplishing HR related tasks pertaining to the client’s request.
May be assigned as a subject-matter expert on one or more human resource disciplines for the company.
Evaluates potential issues or service needs and formulates strategic responses.
Complete HR reports (e.g., payroll reports, trackers etc.).
Conduct periodic pay surveys, job evaluations, employee incentives.
Monitor and schedule individual pay actions; implement pay structure revisions as applicable to state, federal and CBA.
Process promotions, and demotions.
Responsible in setting up new hires to select their benefits, change employee benefits due to a qualifying event.
Maintain employee benefits programs and any changes pertaining to a qualifying event, promotion, or demotion.
Assist employees on their selected benefits electronically.
Process benefit claims.
Conduct open enrollment presentations.
Train managers on candidate selection and interviewing skills.
Train managers and supervisors on coaching and disciplining employees.
Train managers, supervisors, and employees on Prevention of Sexual Harassment.
Conduct orientation training for all newly hired employees and give tours to the facility.
Oversee and create the implementation of training with the use of a tracking system.
Responsible for processing all leave of absences along with the leave department using Absence Soft.
Notify employees of their approved/denied leave via letter and administer all applicable pamphlets and information to the employee to remain compliant with all applicable laws.
Complete and keep up to date leave trackers.
Collect benefit payments for those employees on leave.
Transfer employee to COBRA.
Data entry and data cleanup as necessary.
Support corporate staff with routine HR needs.
Other administrative duties may be assigned.
Ensure that the Road Traffic Safety Management System (RTSMS) conforms to the requirements.
Ensure that the RTSMS processes are delivering their intended outputs.
Report to management on the performance of the RTSMS and on opportunities for improvement and on the need for change or innovation.
Ensure the promotion of customer focus throughout the organization.
Ensure the integrity of the RTSMS is maintained, when any changes to RTSMS are planned and implemented.