Human Resources Manager

Anne Carlsen•Fargo, ND

12d•Onsite

About The Position

Every great mission needs great people. Inspired by Dr. Anne Carlsen's legacy, we focus on ability- helping children, young adults, and families thrive through residential care, therapy, early intervention, education, behavioral health, and community-based programs. We're not a single-service organization; we're a whole-person system, spanning Jamestown, Fargo, Grand Forks, and Bismarck, with incredible teams who use technology and evidence-based practices to unlock potential every day. Building that kind of team takes someone who leads with both heart and precision. As our HR Manager, you'll own the day-to-day heartbeat of our Human Resources department- employee relations, performance management, compensation administration, and supportive partnership- across all ACC locations. You won't just be enforcing policy; you'll be the trusted voice managers turn to when things get complicated, and the steady presence employees count on when they need to be heard. This is a role for someone who genuinely loves building relationships and helping leaders grow, who can sit with an employee through a hard conversation with care, and who believes that strong communication and solid policy aren't at odds- they're how you protect people. You'll lead and coach a small team, partner directly with organizational leadership to translate strategy into day-to-day practice, and bring the kind of judgment that keeps a mission-driven, multi-site organization fair, compliant, and human at every turn.

Requirements

Bachelor's degree in Human Resources, Business, related field, or equivalent
Three years of experience in a Human Resources role
Two years of experience with employee relations, performance management, and relationship management
Must possess current knowledge and experience with employment laws and regulations
Valid ND Driver's License

Nice To Haves

Master's degree in Business, Human Resources, or related field
Five years' experience in a Human Resources role
Two years' experience directly supervising an HR team
HRCI or SHRM certification preferred
Experience working with multiple and/or remote locations
Experience administering compensation programs, recognition programs, and performance management in a rural healthcare or human services setting
Demonstrates ability to lead, manage, and supervise the HR team, providing coaching, guidance, and performance management to achieve Human Resource department goals and objectives.
Demonstrates ability to collaborate with senior leadership to understand organizational goals and strategy and translate them into HR policy, employee relations, and workforce initiatives.
Demonstrates ability to plan, lead, develop, coordinate, and implement HR policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
Demonstrates ability to administer or oversee the administration of human resource programs including, but not limited to, disciplinary matters, disputes and investigations, performance management, recognition, and morale.
Demonstrates ability to advise, coach, and counsel managers and employees on HR-related policies and employee relations issues, including compliance/legal issues, performance management, and progressive discipline, ensuring appropriate documentation and an efficient, legal, and ethical resolution.
Demonstrates ability to apply and administer compensation policy consistently and responsibly, including equity and pay practices, and responds to manager and employee questions on compensation.
Demonstrates ability to conduct research and analysis of organizational trends, including review of reports and metrics from the organization's human resource management system.
Demonstrates ability to monitor and ensure the organization's compliance with federal, state, and local employment laws and regulations, and reviews and modifies policies and practices to maintain compliance.
Demonstrates ability to maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
Demonstrates ability to assist with the creation and revision of job descriptions as needed.
Demonstrates knowledge of HRIS to assist with questions from staff and management and to ensure accurate employee records.
Demonstrates ability to partner with the Talent Acquisition Manager to ensure a seamless transition from onboarding into ongoing employee relations, performance management, and development.
Demonstrates ability to develop and implement departmental budget.
Demonstrates ability to support an employee-oriented company culture that emphasizes quality, continuous improvement, high performance, safety, welfare, wellness, and health.
Demonstrates ability to strongly demonstrate analytical, problem-solving, and conceptual thinking capabilities; interpersonal and communication skills (verbal, written, and presentation); and proven time management aptitude.
Demonstrates ability of high degree of personal initiative and achievement motivation, setting personal standards of excellence and ongoing performance improvement.
Demonstrates ability to listen, understand, and respond appropriately when interacting with individuals and groups.
Demonstrates ability to act as a change agent within the organization and adapt to a rapidly changing environment with planning and implementation as needed.
Demonstrates ability to interact professionally with employees at all levels as well as external stakeholders on behalf of the organization.
Demonstrates ability to maintain a high level of confidentiality, ethics, professionalism, and customer focus in all aspects of responsibilities.

Responsibilities

Leads and manages the day-to-day operations of Anne Carlsen Center's Human Resource department, ensuring legal compliance and consistent implementation of the organization's HR policies, programs, and practices.
Administers core HR functions including employee relations, performance management, compensation administration, and compliance reporting.
Advises, coaches, and counsels managers and employees on policies, procedures, programs, employee relations, performance management, sensitive personnel matters.
Leads and manages the HR team, providing coaching, guidance, and performance management to achieve Human Resource department goals and objectives.
Collaborates with senior leadership to understand organizational goals and strategy and translate them into HR policy, employee relations, and workforce initiatives.
Plans, leads, develops, coordinates, and implements HR policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
Administers or oversees the administration of human resource programs including, but not limited to, disciplinary matters, disputes and investigations, performance management, recognition, and morale.
Advises, coaches, and counsels managers and employees on HR-related policies and employee relations issues, including compliance/legal issues, performance management, and progressive discipline, ensuring appropriate documentation and an efficient, legal, and ethical resolution.
Applies and administers compensation policy consistently and responsibly, including equity and pay practices, and responds to manager and employee questions on compensation.
Conducts research and analysis of organizational trends, including review of reports and metrics from the organization's human resource management system.
Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and reviews and modifies policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
Assists with the creation and revision of job descriptions as needed.
Partners with the Talent Acquisition Manager to ensure a seamless transition from onboarding into ongoing employee relations, performance management, and development.
Develops and implements departmental budget.
Supports an employee-oriented company culture that emphasizes quality, continuous improvement, high performance, safety, welfare, wellness, and health.
Follows all Anne Carlsen policies and procedures.