Human Resources Manager

Mecklenburg EMS Careers•Charlotte, NC

13d

About The Position

The Human Resources Manager serves as a representative of management, supporting the Agency's mission, vision, strategic plans, goals, and management decisions. This role involves establishing program/department mission and goals, adhering to all Agency policies and protocols, and maintaining confidentiality. The HR Manager acts as an advisor to the Deputy Director and other Director Team members on human resources policies, compliance, and issues, while also educating and mentoring other Agency managers. A key responsibility is overseeing and managing Agency compliance and risk by ensuring policy alignment with all governmental, regulatory, and legal requirements, and maintaining sufficient insurance to protect Agency operations. The position provides leadership and supervision to the human resources department, making decisions, solving problems, developing department practices and procedures, and representing the department internally and externally. This includes managing department performance and development, and developing and mentoring department supervisors. The role also manages all aspects of Agency staffing, including budgetary considerations, staffing plans, recruitment, retention, and succession planning. Budgeting for all areas of direct supervision, recognizing the impact of interdepartmental decisions, and supporting Agency fiscal sustainability are crucial. The HR Manager ensures effective employee relations, maintains an ethical, non-discriminatory, and safe work environment, and establishes effective communication. Professional growth is achieved through attending seminars, workshops, professional affiliations, and self-study. The role involves developing, managing, and leading improvement projects to align the Agency with its purpose, mission, vision, and values, and understanding/supporting Agency, departmental, and individual KPIs. Finally, the HR Manager develops and manages all benefits, programs, and policies to promote total employee and family wellness, encompassing mental, physical, social, and financial considerations.

Requirements

BA/BS Human Resources, Business Administration or related field
Demonstrated minimum five (5) years of experience as a high-level human resources professional
Must have and maintain working knowledge of employment labor laws, safety and compliance, and HIPAA
Microsoft Office proficiency required
Strong organizational skills with the ability to manage multiple priorities independently
Effective communication skills
Ability to work in a fast-paced environment

Nice To Haves

MA/MS Business Administration or equivalent preferred
PHR/SPHR preferred
SHRM member preferred
NC notary preferred
Manager of Environmental, Safety and Health Program (or similar certification) preferred

Responsibilities

Act as an Agency Representative, supporting the Agency mission, vision, strategic plans, goals, and management decisions.
Establish program/department mission and goals.
Adhere to all Agency policies and protocols while maintaining confidentiality of information.
Act as advisor to Deputy Director and other Director Team members on human resources policies, compliance and issues.
Educate and peer mentor other Agency managers on human resources policies, compliance and issues.
Oversee and manage Agency compliance and risk by ensuring policy alignment with all governmental, regulatory and legal requirements.
Maintain sufficient insurance to protect all aspects of Agency operations.
Provide leadership and supervise the human resources department by making decisions, solving problems, developing department practices and procedures, recording appropriate documentation, conducting meetings and representing the department as needed for internal and external interactions.
Manage department performance and development.
Develop and mentor department supervisors.
Manage all aspects of Agency staffing to include budgetary considerations, staffing plans, recruitment, retention, and succession planning.
Develop, implement and manage budget for all areas of direct supervision.
Recognize and support interaction of all interdepartmental decisions which have a monetary impact.
Understand impacts and support Agency fiscal sustainability.
Manage and ensure effective Agency employee relations, maintain an ethical, non-discriminatory and safe work environment, and establish effective communication lines/methods.
Develop and maintain professional and personal growth by attending seminars, workshops, professional affiliations and self-study to stay current with all professional, governmental, legal and social trends and changes.
Develop, manage and lead improvement projects for movement towards better align the Agency with our purpose, mission, vision and values.
Understand, monitor and support Agency, departmental and individual KPIs.
Develop and manage all benefits, programs and policies to promote and support the total employee and family wellness to include but not limited to mental, physical, social and financial considerations.