Human Resources Manager

UFCW EMPLOYERS BENEFITS PLANS OF NORTHERN CA • Concord, CA

2d • Onsite

About The Position

Established in 1957, UFCW and Employers Trust, LLC, also known as the Trust Fund Office, is one of the top 400 largest retirement funds (managing over $6.4 billion in assets) in the USA. We administer health plans and pension benefits for over 240,000 participants at 149 entities throughout Northern California and Hawaii. We serve the grocery food market and retail pharmacy industry consisting of essential workers from employers like Safeway, Save Mart, and Raley’s. The Trust Fund Office administers several multiemployer plans; an employee benefit plan maintained under multiple collective bargaining agreements. Our “Taft Hartley” plans are governed by strong Boards of Directors consisting of Union and Employer industry leaders (as Trustees) with a fiduciary focus and care for our Membership and their families. Our mission is to provide exceptional benefit administration to those we serve: our Members, Dependents, Local Unions, Employers, and Service Providers. The Human Resources Manager manages human resources activities, including employee and union relations, performance review, recruitment, leave of absence, workplace accommodation, workers compensation, training, benefits administration, payroll, and office services. This role involves managing the Human Resources Payroll Administrator and Human Resources Office Service Coordinator, upholding organizational core values, advising management on various HR matters, attending due process meetings, creating responses for government agency claims, managing the exit interview process, advising on employee retention strategies, administering policies and collective bargaining agreements, responding to employee grievances, managing disciplinary matters, establishing relationships with union representatives, preparing letters of understanding, determining and composing written disciplinary notices, making recommendations for suspensions/terminations, composing and updating HR policies, coaching management, managing training programs, responding to HR policy inquiries, maintaining knowledge of employment and labor laws, conducting complex employee investigations, creating and updating job descriptions, managing leave of absence and workplace accommodation processes, managing workplace safety, managing the 401K program, ensuring accurate and timely filing of required reports (EEO-1, CA Pay Data, DOL Multiple Worksite report), managing ADP Total Reward Statements, ADP ACA Health Compliance, W-2 processing, managing monthly payroll bills, managing ADP Compliance checklists, updating timekeeping/payroll manuals and Payroll Standard Operating procedures, managing HIPAA security compliance, creating and updating standard operating procedures, managing employee events and recognition initiatives, completing HR goals, sourcing professional development training, championing mission/vision/values/culture, executing employee engagement surveys, assisting in policy development, coordinating recruitment processes, managing relationships with business partners, reviewing HR Generalist work, analyzing and summarizing HR data and trends, approving unemployment claim responses, managing the I-9 process, managing independent contractor agreements, and auditing Payroll functions.

Requirements

• Energetic, knowledgeable, detailed, strong work ethic, high sense of urgency, results driven HR professional
• Experience managing HR professionals
• Bachelor’s degree from an accredited college or university
• 5 years of HR experience
• Employee Relations experience advising management on employee matters, writing discipline, conducting investigations
• Experience working in a collectively bargained environment.
• Knowledge of employment and labor laws and regulations.
• Knowledge of principles and best practices of human resources management.
• Knowledge of applicable policies and procedures governing the hiring, employment and separation of employees.
• Skill in exercising a high degree of initiative, judgment, discretion and decision making to integrate organizational priorities, meet deadlines, and achieve objectives.
• Skill in creating and establishing criteria, techniques, and methodologies to resolve ongoing or unprecedented problems or situations for the Division, Department, or the organization as a whole.
• Skills in conflict resolution and mediation.
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with co-workers and union representatives.
• Ability to plan, develop and coordinate multiple projects.
• Ability to present ideas effectively, orally and in writing.
• Ability to lead with vision and demonstrate strong leadership qualities.
• Ability to take initiative and drive organizational excellence.
• Ability to develop and implement managerial policies and prioritize the needs of the department.
• Ability to work effectively in a team environment.
• Ability to handle confidential information with discretion and tact.
• Ability to interpret and apply policies and procedures, applicable state and federal laws, and collective bargained agreement provisions.
• Ability to influence others.
• Strong analytical and problem-solving skills.
• Proficiency in the use of (or ability to learn) personal computer software or systems applicable to the essential functions of the job, which may include any or all of the following: email/calendar software, internet/intranet browsers, word processing, spreadsheets, database software, and various systems or software used by office.

Nice To Haves

• Experience in Labor Relations, Talent Acquisition, Leave of Absence & Accommodations is preferred
• Certification in Human Resources (e.g., SPHR from HRCI and/or SHRM-SCP) is preferred

Responsibilities

• Manage Human Resources Payroll Administrator and Human Resources Office Service Coordinator providing performance feedback, guidance, coaching, training, motivation, performance appraisals, and discipline if warranted.
• Maintains a dynamic and cohesive team environment focused on results.
• Holds 1:1 bi-weekly meetings with their staff to discuss updates, disseminate information and instructions, and mentor growth and development.
• Acts on behalf of Senior Director of Human Resources in absence.
• Uphold and ensures all staff within the department support and uphold the organization Core Values; Trust, Integrity, Respect, Teamwork, Empathy, Commitment, Financial Prudence, and Innovation and embodies the virtues of The Ideal Team Player – Hungry, Humble, and Smart.
• Responsible for advising management on employee relations matters, recruitment, performance management, and discipline.
• Attends and participates in due process meetings, employee disciplinary meetings and terminations.
• Escalates more complex issues to the Senior Director of Human Resources.
• Creates responses for government agency claims (CRD, EEOC, NLRB, etc.).
• Manages exit interview process to determine reasons behind separation.
• Advises Senior Director of Human Resources on strategies for employee retention.
• Manages the performance management process, including employee performance appraisals, departmental compliance, and process deadlines.
• Administers policies/procedures, collective bargaining agreements, federal and state laws and regulations.
• Responds to and resolves employee grievances and other collective bargaining related issues.
• Manages disciplinary matters by working with management, union representatives, and shop stewards.
• Establishes working relationships with union representatives and shop stewards.
• Prepares letters of understanding and responses to grievances to handle board of adjustment meetings.
• Determines and composes written disciplinary notices.
• Makes recommendations for suspensions, terminations, or action plans.
• Composes and updates human resources policies to meet organizational needs and compliance with state and federal laws.
• Coaches management to ensure all policies and procedures are implemented fairly and consistently.
• Manages training programs to meet organizational needs (e.g. ADP Workforce Now Management Functions Training, ADP Record Timestamp Training, ADP eTime Attendance Editor Training, ADP Workforce Now Training, Management Procedures training, etc.)
• Prepare content and present at quarterly HR training meetings for management.
• Responds to inquiries regarding human resources policies and procedures and the collective bargaining agreements.
• Maintains current knowledge of employment and labor laws and regulations and executes dissemination to the appropriate parties.
• Conducts complex employee investigations to include allegations of sexual harassment or other workplace harassment, makes recommendations on remedial action.
• Creates and updates job descriptions.
• Manages leave of absence process (FMLA, CFRA, PDL, etc.) ensuring legal compliance.
• Escalates complex leave matters to Senior Director of Human Resources.
• Manages workplace accommodation (ADA, FEHA, Religious, etc.) to include interactive process, determinations, and documentation.
• Escalates complex decisions to Senior Director of Human Resources.
• Manage workplace safety to include leading quarterly Workplace Violence Prevention committee meetings, ergonomic evaluation reviews, etc.
• Manages the 401K program to include required notices, authorization of loans and timely repayment, distributions and rollovers, timely contributions to the plan.
• Ensures audit is completed every payroll period via Contribution rate report and Deferral Election report to ensure accurate and compliant contributions reported to Jocelyn are inputted into ADP.
• Manages filing (e.g. EEO-1, CA Pay Data, DOL Multiple Worksite report) is completely accurate and timely.
• Manages ADP Total Reward Statements are distributed accurately and timely.
• Manages ADP ACA Health Compliance and ensures year end 1095-C’s to all employees and 1094-C to IRS accurately and timely.
• Manages W-2’s within ADP Workforce Now are processed accurately and timely.
• Manages monthly payroll bills (e.g. Contributions for Health and Welfare coverage and Joint Pension contributions with accurate job category codes, Teamsters pension, Teamster union dues, FAIR union dues, Prudential Life Insurance and Long Term Disability, Dependent Premiums, etc.) completed accurately and timely.
• Manages ADP Compliance checklists (Quarterly Payroll checklist, W-2 Reconciliation checklist, Year End Checklist, etc.).
• Manages timekeeping/payroll manuals and Payroll Standard Operating procedures are updated timely.
• Manages HIPAA security compliance (i.e. tracking of access cards, keys, etc.) to include maintaining access control activities as it falls under the office services area. This includes ensuring appropriate authority prior to issuing cards/keys, ordering replacement keys as needed, recovering keys from departing personnel, reporting any failure to recover or lost/stolen access cards/keys, securely storing unassigned keys, etc.
• Creates and keeps standard operating procedures up to date.
• Manages employee events (e.g. employee luncheons, monthly birthday cake, retirement recognition celebration, community service volunteering, 401K meetings, etc.) and employee recognition initiatives.
• Manages completion of Human Resources goals for the organization.
• Sources and schedules professional development training as necessary to maintain knowledge of Human Resources trends, best practices, and regulatory changes.
• Champion of mission, vision, core values and company culture.
• Executes employee engagement surveys and participates in action planning process.
• Assists in the development of policies, procedures, and workflows to meet department performance, quality and service goals.
• Coordinates and administers recruitment processes including working collaboratively with hiring managers, serving as the primary point of contact for candidates, drafting and coordinating standardized job-related interview question sets, preparing and posting job announcements, reviewing applications and determining qualifications, conducting preliminary phone screenings, scheduling and coordinating logistics for candidate interviews, administering pre-employment assessments, conducting background screening and reference checks, e-verify, preparing offer letters, and similar tasks.
• Manages departmental relationships with business partners such as vendors and representatives of staffing agencies.
• Reviews and audits Human Resources Generalist work product.
• Manages reporting by analyzing and summarizing data and trends (e.g. turnover, headcount, payroll budgeting, etc.).
• Approves unemployment claim responses and attends hearings on behalf of the company.
• Manages the I-9 process to ensure legal compliance.
• Manages independent contractor agreements to include facilitating contracts, extension, DE542 forms, checklists, etc.)
• Creates, documents, and updates standard operating procedures for the Human Resources Department.
• Audits Payroll functions.
• Performs other duties as assigned.

Benefits

• Full benefits package (medical: Kaiser or Blue Shield, dental, vision, life insurance, death benefit, member assistance program) with no premiums for employee and low premiums for dependents
• 401(k) match and individual consulting with pension consultant
• Defined Benefit Pension Plan
• Generous Vacation (starting at 3 weeks up to 6 weeks) and Sick Time
• Generous Holidays (11.5 paid days per year)
• On-site free gym in Concord
• Complimentary coffee services everyday
• Free parking
• Opportunities to grow professionally in your HR expertise

What This Job Offers

• Job Type: Full-time
• Career Level: Manager