Human Resources Manager

Neo Security Inc•Boston, MA

36d•Onsite

About The Position

Neo Security is hiring a Human Resources Manager to run the day-to-day HR operations that support our growing team, based full-time out of our Boston, MA office. You'll own the core people processes — onboarding, benefits administration, employee relations, HR compliance, and HRIS management — that keep employees supported and the company running smoothly. This is an execution-focused role: you'll be the go-to person employees and managers turn to for HR questions and support, working within policies and programs set by company leadership. This role suits someone who is organized, approachable, and detail-oriented, enjoys being hands-on with the day-to-day of HR, and takes pride in making sure people processes run accurately and smoothly.

Requirements

4+ years of experience in an HR generalist, HR coordinator, or HR manager role handling day-to-day HR operations.
Strong working knowledge of HR compliance requirements, including Massachusetts and federal employment law.
Experience administering employee benefits programs and working with benefits brokers/vendors.
Hands-on experience with an HRIS platform (e.g., Rippling, Gusto, BambooHR, Workday) for data management and reporting.
Excellent organizational skills and strong attention to detail, particularly around compliance and documentation.
Strong interpersonal skills and good judgment, with the ability to handle sensitive employee matters with discretion.
Comfortable working independently on day-to-day HR execution while escalating strategic or complex matters appropriately.
Based in or able to relocate to the Boston, MA area, and available to work in-office full-time.

Nice To Haves

PHR or SHRM-CP certification.
Experience supporting HR operations at a startup or fast-growing technology company.
Experience supporting immigration/visa processes for employees, if relevant to the company's workforce.
Experience with leave-of-absence administration (FMLA, Massachusetts PFML) and workers' compensation processes.
Familiarity with basic payroll processes and common payroll platforms.
Experience in cybersecurity, technology, or another fast-paced technical industry.

Responsibilities

Own end-to-end onboarding and offboarding logistics, ensuring new hires have a smooth first-day and first-week experience and departures are handled properly.
Administer employee benefits programs, including open enrollment, day-to-day questions, and coordination with benefits brokers/vendors.
Maintain the HRIS system, ensuring employee data is accurate and up to date, and generating reports as needed.
Serve as a first point of contact for employee questions on HR policies, benefits, time off, and general workplace matters.
Support managers with day-to-day employee relations matters, escalating complex issues to HR/People leadership as appropriate.
Ensure compliance with federal, Massachusetts, and other applicable state employment laws, keeping policies and processes up to date.
Coordinate performance review cycles, ensuring deadlines are met and managers/employees have what they need to participate.
Process and track leaves of absence (parental, medical, personal) in compliance with applicable laws and company policy.
Maintain accurate and compliant employee files and HR documentation.
Support payroll processing in partnership with Finance, resolving day-to-day employee payroll questions.
Help coordinate employee engagement activities and recognition programs within the framework set by leadership.