Human Resources Manager/Diversity & Inclusion

MetroLink Tulsa•Tulsa, OK

About The Position

The Human Resources Manager/Diversity & Inclusion provides guidance to employees on employment matters, employment laws, benefits, Workers’ Compensation, discipline, and retirement. The role manages HR staff with a focus on recruiting and retention, advises supervisors, maintains personnel records and confidentiality, and supports compliance with federal, state, and local employment laws. It administers benefits, leave, retirement, pension, reporting, records requests, grievances, and modified duty processes, and assists with orientations, training, and insurance renewals. The position promotes respectful workplace relations and inclusion of minority groups. It develops and reviews policies and practices to support diversity goals, trains hiring managers and staff, analyzes workforce data, develops diverse recruiting and retention strategies, and keeps current on related legislation and best practices. The role requires an associate degree or technical school training emphasizing Human Resources, or qualifying experience in lieu of advanced education or training, and at least five years of related experience. The position involves handling numerous activities, working without supervision, and using office software and equipment. Physical demands may include lifting or pushing up to 25 pounds, setting up event materials, storing materials overhead, sitting or standing for extended periods, and viewing a display terminal for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform essential tasks.

Requirements

Associate degree or technical school training emphasizing Human Resources; experience may be considered in lieu of advanced education or training.
At least five years of related experience.
Extensive knowledge of employment laws, policies, and procedures.
Demonstrated interpersonal skills and ability to communicate effectively with the public and co-workers.
Strong attention to detail.
Proficiency with office equipment, Microsoft Office, HRIS databases, and other office software and equipment.
Ability to enter data and complete documents with virtually little to no errors.
Excellent grammar, spelling, and punctuation skills.
Ability to maintain a high level of confidentiality and reliability.
Ability to take initiative and complete tasks.
Ability to handle numerous activities simultaneously and work without supervision.
Excellent organizational skills.
Ability to hear telephone and spoken directions and visually perform essential job functions, including viewing a visual display terminal for extended periods.
May need to lift or push 25 pounds, set up equipment or materials at events, store office materials overhead, and sit or stand for long periods.
Must be safety conscious and avoid accidents if possible.
Must report to work regularly and punctually and have exceptional attendance.

Responsibilities

Manage HR staff, focusing on recruiting and retention.
Counsel supervisors on discipline, terminations, policies, regulations, and laws.
Maintain secure personnel files and confidentiality of company and personnel information.
Maintain compliance with federal, state, and local employment laws.
Identify and resolve problems; gather and analyze information.
Prepare reports, correspondence, disciplinary actions, and other documents.
Process disability, OJI, FMLA, and other forms; notify Dispatch and employees about FMLA status and expiration, and maintain FMLA logs.
Coordinate annual open enrollment and ensure enrollment accuracy.
Reconcile benefit billing and ensure COBRA is processed upon termination.
Prepare, maintain, track, and submit pension, EEO, random list, longevity, OSHA, Workers’ Compensation, and other required reports.
Assist with new-hire orientations and in-house training as needed.
Process retirement paperwork, update spreadsheets, and send letters to the actuary or Trustee.
Handle the Modified Duty Program and open records requests.
Assist with insurance renewals.
Track, collect, and process benefit payments from employees who are off work, when needed.
Maintain grievances.
Coordinate benefits and/or pension matters following an employee’s death.
Assist in creating policies and procedures.
Design policies that reinforce workplace diversity, address harassment, and protect and include minority groups.
Foster respectful communication and cooperation among employees, and encourage teamwork and participation across employee groups.
Encourage work/life balance through flexible work schedules to accommodate employees’ varying needs.
Train hiring managers and other staff to select, manage, and retain diverse employees.
Research, recommend, and execute strategies to advance the organization’s diversity goals.
Review and assess practices and policies for their effect on diversity goals.
Collect and analyze workforce statistical data in relation to diversity standards and goals.
Develop recruiting and hiring strategies to attract applicants from diverse backgrounds.
Identify external trends and best practices that can increase workforce diversity and inclusion.
Develop or acquire training and development to support diversity and retention initiatives.
Maintain knowledge of diversity-related issues, legislation, and best practices.
Attend onsite or virtual Human Resources seminars.
Assist HR Assistants and/or the HR Director when necessary.
Manage document retention.
Report to work regularly and punctually and maintain exceptional attendance.
Perform other incidental duties as required.