Human Resources Generalist

Lewis Drug•Sioux Falls, SD

21d•Onsite

About The Position

Responsible for providing prompt, personable service to all levels of employees throughout our organization in various areas of human resource management including recruiting and retention efforts, employee onboarding and orientation, employee leave programs, and benefits education. Serve as a trusted resource for team members, ensuring a positive working environment for staff and a welcoming experience for our guests. Must be an efficient and organized multi-tasker with strong analytical skills and a positive attitude. Must be a true team player, willing to embrace challenge and change as an opportunity to grow and develop professionally.

Requirements

Minimum of 3 years’ experience in Human Resources required, with experience in retail and/or pharmacy desired.
Experience in recruiting is required, with retail and/or pharmacy experience desired.
Experience with federal and multi-state compliance issues is required.
Bachelor’s degree in Human Resources or related field is required.
Excellent verbal and written communication skills are required.
A demonstrated commitment to fairness and a commitment to confidentiality are required.
Experience in multi-tasking, prioritizing and managing multiple deadlines and priorities are required.
Ability to make sound recommendations in resolving problems, using professional judgment is necessary.

Nice To Haves

Professional in Human Resource Certification desired.

Responsibilities

Serve as the first point of contact for the human resources office for internal and external contacts, providing a welcoming experience and professional image of our company.
Assist in developing recruiting and retention strategies for retail, garden shop and pharmacy positions with locations spanning 3 states for entry-level to management level positions. Advertise opportunities internally and externally as appropriate.
Manage yearly seasonal hiring process for designated locations.
Conduct interviews for retail and pharmacy support roles and make hiring decisions jointly with supervising managers. Extend formal offers of employment and ensure required post-offer testing and screening is completed.
Responsible for accurate and timely completion of new hire paperwork and coordinating initial training specific to each position.
Partner with the payroll specialist to ensure new hire records are entered in the payroll system in a timely manner.
Ensure applicants and new hires have a positive and thorough orientation and onboarding experience.
Maintain supply of employee apparel inventory, and issue employee name tags.
Complete all necessary separation paperwork including termination forms, benefits provider notifications and exit interviews (if applicable).
Promote Lewis Drug in the community through participation in career fairs and other local events and conferences and partner with area schools/programs to promote workforce development.
Perform all work in compliance with applicable federal, state and local regulations pertaining to equal employment opportunity and Medicare accreditation standards.
Collaborate with managers on preparing and delivering effective performance evaluations.
Provide guidance to managers on preparing and delivering coaching and/or progressive discipline documents and meetings.
Ability to effectively resolve conflict between employees or between employees and management.
Willingness to go on-site to assist management in difficult and/or sensitive employee conversations.
Regularly participate in employee engagement activities to foster positive employee morale.
Use discretion when completing employee verification requests.
Complete paperwork for unemployment claims and participate in claims audits and/or hearings as a representative of Lewis Drug if requested.
Assist employees with requests for medical, military and other types of leave, ensuring proper documentation is completed and retained.
Track requests for FMLA and other types of leave, proactively communicating return to work updates to supervisory staff as needed.
Work with supervisory staff to ensure smooth, safe return to work plans for employees.
Collect records, confirm employee injury claims are properly documented on required forms and submit them to Sanford Injury Management Services. Facilitate information requests and support return to work process as appropriate.
Serve as secondary point-of-contact for reporting nonemployee injuries. Compile records and video for submission to the appropriate internal or exterior carrier.
Provide guidance on how to handle reasonable suspicion situations and participate in investigating, documenting and resolving them.
Provide assistance to employees with questions regarding company provided and voluntary benefits including medical, dental, vision, life, flexible spending accounts, 401 (k) plan, short-and long-term disability insurances.
Assist with annual benefits open enrollment process. Ensure communication and resources are made available to all employees.
Facilitate new hire enrollment process.
Ensure employee status changes and reports of termination are completed in a timely manner and reported to carriers.
Run and analyze periodic payroll reports for review of employees’ benefit eligibility status.
Continually update knowledge relevant to human resources best practices, compliance with federal and state laws, and Medicare Accreditation requirements.
Assist in ensuring organization’s personnel policies, forms, documentation and procedures are effective and compliant.
Ability to navigate the payroll system, run reports, and use data in day-to-day tasks or to inform or influence decision making.
Partner with managers to ensure job descriptions are accurate and up-to-date.
Actively participate in employee recognition events, including anniversary milestones and other significant achievements.
Continually scouting, recommending, and implementing new ideas for engagement, recognition and special events.