Human Resources Generalist

Atoms•San Francisco, CA
•$100,000 - $130,000•Onsite

About The Position

The HR Generalist will play a critical role in supporting employees and leaders through thoughtful HR processes and proactive problem-solving. This position will contribute directly to business operations by owning key HR workflows, maintaining accurate data, and ensuring compliance across multiple employment areas — including onboarding, offboarding, workers' compensation, and employee relations support. The ideal candidate brings a service mindset, strong attention to detail, and the ability to think critically in a fast-paced environment.

Requirements

  • 2-4 years of Human Resources experience in Logistics, Start-up or related field.
  • Equivalent combination of education and experience accepted; higher levels of education may substitute for required experience
  • Associates Degree required with Bachelors degree preferred
  • Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
  • Hands-on experience handling workers’ compensation cases from intake to resolution.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Clear, confident communication skills, both written and verbal.
  • Excellent organizational skills and attention to detail.
  • A deep care for doing great work and taking pride in the details — you raise the bar for yourself and others.
  • Proficient with Microsoft Office Suite or related software.

Nice To Haves

  • Experience working with Transportation Network Company (TNC) guidelines is preferred but not required.

Responsibilities

  • Maintain HRIS and employee data systems with a focus on accuracy, consistency, and reporting readiness.
  • Serve as a trusted resource to employees and managers, providing guidance on HR policies, benefits, and workplace expectations.
  • Manage onboarding workflows to ensure a smooth and compliant new hire experience, including HRIS setup, policy acknowledgment, and process optimization.
  • Own the employee relations process, including intake, documentation, resolution tracking, and identifying trends for escalation to HR leadership as needed.
  • Support the review of employee attendance and time-off records to ensure accuracy for payroll and compliance purposes.
  • Coordinate workers’ compensation claims in collaboration with operations and insurance partners, ensuring timely documentation, compliance, and resolution tracking.
  • Conduct regular audits across HR focus areas — including employee files, I-9s, headcount records, payroll data, and benefits eligibility — to ensure ongoing compliance and operational accuracy.
  • Collaborate cross-functionally with operations leadership to support workforce planning, organizational changes, and process improvement initiatives.
  • Pull payroll reports and verify employee data for accuracy prior to submission to Finance for processing; follow up on discrepancies as needed.
  • Act as a liaison between employees and benefits providers, such as health insurance and retirement plan vendors, ensuring timely communication of benefits information.
  • Generate and analyze HR reports related to headcount, attrition, leave trends, and other key metrics to support business decisions.
  • Participate in policy updates and internal HR communications, helping ensure employees are informed and aligned.
  • Support HR projects and contribute to a culture of continuous improvement across the department.
  • Advise managers on HR-related matters, offering solutions that balance company policy, culture, and business objectives.
  • Own the offboarding process, including termination entries, final pay updates, and system deactivation — with an emphasis on ensuring complete and accurate removal to prevent rostering or operational discrepancies.
  • Perform other administrative duties as assigned to support the overall efficiency of the Human Resources department and day-to-day operations.

Benefits

  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Discretionary vacation days
  • 8 paid holidays per year
  • Paid sick time
  • Paid Bereavement leave
  • Paid Parental Leave
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