Human Resources Generalist

National Alliance on Mental Illness

3d•Hybrid

About The Position

The National Alliance on Mental Illness (NAMI) is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. We are currently seeking a Human Resource Generalist. The Human Resources Generalist will provide confidential administrative support to the CHRO and the Human Resources Department and support various organization-wide projects as assigned. The ideal candidate will be detail oriented and have excellent communication skills, the ability to manage multiple tasks, the initiative to improve processes, and the flexibility to adapt when opportunities arise and/or priorities shift. They will also support ongoing training initiatives. Oversee, track, and report on staff training enrollment. The role involves regular interaction with employees and leadership, requiring a professional demeanor and the ability to handle confidential information.

Requirements

Bachelor's Degree in HR, Business Administration or a similar field, or equivalent work experience in HR.
1 - 2 years' experience working in employee benefits related role.
Experience with HRIS programs. Experience with UKG Ready or UltiPro preferred.
Working knowledge of federal, state, local benefits law and strong understanding of benefit policies, procedures and practices.
Ability to prioritize and manage multiple tasks and work independently with minimal supervision.
Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality.
Comprehensive knowledge in the areas of COBRA, HIPAA, FMLA, ADA
Ability to maintain a high level of confidentiality.
Strong interpersonal and communication skills, including the ability to enrich relationships while setting effective boundaries.
Experience with coordination of meetings, health fair/flu shot clinics, lunch & learn meetings, Zoom virtual meeting and special HR-sponsored events.
Demonstrated expertise with Office365 Suite. Advanced skills needed for MS Excel and PowerPoint. Experience with SharePoint and Adobe Pro. (preferred)
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Experience using Slack and/or Microsoft Teams.
Flexibility and willingness to adjust schedule as needed to complete assigned tasks.
Must pass background check.

Nice To Haves

Knowledge of technologies and best practices relevant to instructional materials and teaching platforms a plus.
SHRM Certified Professional (SHRM-CP), PHR, CBP or CEBS certification a plus.

Responsibilities

Assist in improving the HR portion of the employee onboarding process. Ensure that new employees are engaged through warm welcomes, mentorship assignments, and engaged in all key site meetings, etc.
Research and undertake specific projects and other ad-hoc tasks as directed by the CHRO.
Run and track weekly headcount metrics, including hiring-to-plan, diversity and inclusion, and compensation competitiveness. Maintain organizational chart. Provide monthly list of birthdays/new hires/anniversary list and ordering anniversary awards.
Provide customer service to employees through interactions via telephone, email and in person. Ensure interactions are professional and positive.
Audit, maintain and process leave balances to address corrections, adjustments, and additions of employee changes in job, salary, benefits eligibility, and paid time off in the HRIS system.
Assist the Benefits Sr. Manager with the annual benefits open enrollment process.
Assist the Recruiting Sr. Manager with recruiting as needed.
Manage the HR Inbox, answer queries and provide basic practical advice to employees in relation to policies and procedures.
Responsible for tracking required certifications, credentials, and new hire requirements.
Assist with DEI events and communications such as (but not limited to): Black History Month, Disability Awareness, PRIDE, Hispanic Heritage Month and more; manage the publication of the DEI Newsletter and Monthly Calendar.
Continue to seek professional development opportunities and conduct research to stay current on employment law, benefits, pay equity, and best practices in recruiting, hiring, training, and retention.
Performs other duties of a similar nature or level.

Benefits

Generous and comprehensive Health, Dental, and Vision Plans
Paid Time Off: Vacation, Personal, and Sick Leave
Paid Parental Leave
403(b) retirement plan
Flexible Spending Accounts for health care, dependent care and commuter expenses
Life Insurance and Disability coverage paid by NAMI
Flexible Work and Telework programs
Professional Development Reimbursement program
A variety of wellness offerings to support team members
Employee Referral Program
The Employee Assistance Program (EAP) which provides support for personal and family problems common in contemporary life