Human Resources Generalist

C.R. Wannamaker Law

10d

About The Position

The Human Resource Generalist works under general direction, performing a full range of duties at a professional level related to the functions of the Human Resources Department as assigned. Responsibilities may focus on one or more HR functional areas such as compensation and classification, benefits administration, HRIS, and training and development.

Requirements

Strong knowledge of employment and labor laws and relevant HR-related regulations.
Knowledge of compensation principles, job evaluation, and market pricing.
Experience with salary range development and compensation analysis.
Familiarity with compensation survey data and tools (e.g., PayScale, ERI, Korn Ferry).
Understanding of benefits programs, including health and retirement plans.
Highly organized, detail-oriented, and capable of managing multiple tasks while providing creative solutions.
Excellent analytical, communication, and relationship-building skills.
Flexible in dynamic environments; a team player willing to support varying needs across multiple entities and collaborate with various departments and external vendors.
Strong written and verbal communications and professional interaction across all levels.
Quickly learns and adapts to new technologies to improve HR processes.
Able to exercise good judgment and excellent problem-solving skills.
Ability to handle sensitive and confidential information with discretion.
Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis)
Experience working with HRIS and compensation systems (e.g., Workday)
Bachelor’s degree from an accredited university in Human Resources, Business Administration or related field and a minimum of five (5) years’ experience in Human Resources; to include two (2) years’ experience in the area(s) assigned.
Or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities.

Responsibilities

Provides information and a broad range of HR services to all levels of employees regarding various Human Resource policies, procedures, programs, practices, laws, and standards.
Researches and recommends policy and procedural improvements.
Designs and delivers clear, concise communications to employees regarding various HR benefits, programs, and services ensuring high levels of engagement and understanding.
Recommends actions to improve departmental and company operations, employee performance, morale, and work methods.
Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; and advising management on needed actions.
Interprets federal and state labor and employment laws.
Composes/prepares narrative and statistical reports and correspondence related to human resources functions.
Analyzes data and trends using available reporting tools and databases to inform management of strategy and decision-making.
Identifies opportunities to streamline HR services and processes through automation and system improvements.
Imparts trainings and informational sessions as needed.
Attends and participates in meetings, training and information sessions.
Stays abreast of new trends and innovations in the field.
Performs other duties as assigned.
Implements, administers and maintains all employee benefit plans, including health, dental, vision, life, short term and long-term disability, retirement, and wellness programs.
Develops and conducts audits and monitoring procedures to ensure accuracy of benefits enrollments, changes, terminations, deductions, and contribution reconciliation in internal and external provider systems.
Assists as directed with planning and developing long-term strategies for managing employee benefit programs.
Leads and coordinates annual open enrollment, qualifying events and conducts new-hire/benefit orientation for all eligible employees including explanation of benefits and programs.
Delivers benefits overviews and presentations and answers plan benefit, eligibility, and cost questions, and acts as the main point of contact for benefit-related inquiries.
Assesses, designs, and implements wellness initiatives and strategy.
Analyzes benefit utilization and costs, preparing regular reports to inform plan design recommendations and strategic decisions.
Responsible for all reporting and compliance with all benefits related matters, such as ACA, 5500 and discrimination testing, including 401(k).
Liaises with vendors, brokers, and third-party administrators, resolving complex issues and billing discrepancies.
Maintains benefit records in accordance with legal standards.
Manages leave administration programs in an accurate and timely manner to include the administration of Family Medical Leave Act (FMLA), ADA (American Disabilities Act), Workers’ Compensation, and maintains levels of compliance.
Monitors workers' compensation claims and coordinates work between employee and insurance.
Designs, implements, and manages compensation programs to ensure alignment with the company’s philosophy and strategic objectives.
Designs, develops and maintains salary structures, compensation frameworks, and incentive programs using internal job evaluation methods and external market analysis and benchmarking.
Conducts job evaluations and classifications to determine appropriate compensation levels.
Participates in salary surveys and analyzes labor market trends to ensure competitiveness.
Establishes job specifications and salary ranges for positions; initiates and conducts wage and benefit surveys; analyzes, evaluates and makes recommendations on proposed job reclassifications.
Assists in development and administration of a profit sharing and merit-based systems including monitoring performance reviews performance-based pay changes.
Develops and prepares job descriptions.
Designs, delivers, and facilitates training programs across the employee lifecycle, including onboarding, professional development, leadership development, and virtual learning aligned with Wannamaker University curriculum.
Conducts a training needs assessment and develops customized programs and trainings based on the needs assessment outcome.
Manages training operations and administration, including scheduling, communications, registrations, records, reporting, training materials, vendor resources, and professional development requests.
Oversees the Learning Management System (LMS) and learning tools, supporting users, maintaining curricula and content libraries, tracking participation and key performance indicators (KPIs), and generating reports to support company development objectives.
Audit and continuously improve training programs, collaborate cross-functionally to ensure a consistent employee learning experience, and build strong relationships across departments.
Maintains, troubleshoots, and enhances the company’s HRIS across key modules and other functional areas.
Ensures data accuracy and integrity through regular audits, reconciliations, and controls to support compliance and reliable analytics.
Designs, builds, and maintain HRIS reports and dashboards to meet the needs of HR and the company.
Develops, schedules, and distributes recurring HR reports and responds to ad hoc data requests in a timely and accurate manner.
Analyzes HR data trends and metrics to provide insights and recommendations that inform key business decisions.
Leverage the company’s HRIS capabilities to expand reporting and analytics capabilities.
Enters and administers information to the designated systems including but not limited to schedule information, general and personal information, leave information, worker’s compensation, and other human resources related transactions.
Identify opportunities to enhance HRIS functionalities and workflows.
Provides training and support to HRIS users.
Ensures HRIS practices comply with data protection regulations and internal policies.
Leads or participate in HRIS-related projects, including system implementations, upgrades, and process improvements.
Commits self to providing excellent customer service and demonstrate commitment through Wannamaker’s core values.
Maintains a safe and healthy workplace environment.
Assist with special HR projects as needed
Participates in cross-functional meetings and/or committees
May be required to travel to various national and international Wannamaker office locations
Support HR communication campaigns to increase employee engagement and understanding.