Human Resources Director - Primm Valley Casino Resorts

Terrible's•Primm, NV

15d•Onsite

About The Position

The Human Resources Director oversees all HR functions across a diverse portfolio including a casino, resort, gas stations, lottery retail operations, and food and beverage. This role is responsible for developing and executing HR strategies that support operational excellence, regulatory compliance, workforce stability, and high-quality employee experience across multiple business lines.

Requirements

Bachelor’s degree in human resources, Business Administration, or related field (required)
10+ years of HR experience, preferably in: Casino/gaming, Hospitality/resort operations, Retail or multi-unit operations
5+ years in a senior HR leadership role
Experience managing a large, diverse workforce (hourly + salaried employees)
Experience managing multi-state HR compliance (Nevada & California strongly preferred)
Strong knowledge of gaming and hospitality workforce dynamics
Multi-site HR leadership experience
Expertise in high-volume staffing and workforce planning
In-depth knowledge of labor laws and regulatory compliance
Strong conflict resolution and employee relations skills
Ability to manage complex, fast-paced operational environments

Nice To Haves

Master’s degree (preferred)
SHRM-SCP or SPHR
Gaming HR compliance experience is highly desirable
California employment law expertise strongly preferred
Casino & Gaming industry background
Hospitality / Resort Operations industry background
Retail / Convenience Stores / Fuel Operations industry background

Responsibilities

Develop and implement HR strategies that support hospitality, gaming, retail, and property management operations
Partner with executive leadership to align workforce planning with business goals
Lead organizational design, restructuring, and growth initiatives
Oversee high-volume recruitment for hourly and salaried roles (casino, hotel, retail, maintenance, food and beverage outlets)
Develop pipelines for critical and hard-to-fill roles
Ensure efficient onboarding processes across all business units
Ensure compliant hiring practices in both Nevada and California labor markets
Manage employee relations issues
Conduct investigations, resolve conflicts, and support disciplinary actions
Promote a positive, service-driven culture aligned with hospitality standards
Ensure compliance with Nevada labor laws and gaming regulations
Ensure compliance with California labor laws for applicable employees, including: Wage and hour laws (overtime, meal and rest breaks), California Labor Code and Industrial Welfare Commission (IWC) Wage Orders, Paid sick leave and leave of absence laws (CFRA, FMLA overlap), California Fair Employment and Housing Act (FEHA), Cal/OSHA safety standards
Oversee compliance for multi-state payroll practices
Ensure proper classification of employees (exempt/non-exempt, CA-specific rules)
Maintain gaming licenses and audit readiness
Oversee benefits administration across all entities
Ensure compliance with California pay transparency, minimum wage, and pay equity laws
Support performance management systems across all divisions
Support leadership development for managers in hospitality, retail, and property operations
Drive succession planning for key operational roles
Ensure completion of assigned training programs focused on: Customer service excellence (casino/resort/retail), Safety compliance (gas stations, maintenance teams), Ensure compliance training for gaming and lottery operations
Oversee HR support for: 24/7 casino and resort operations, Retail/gas station staffing
Address scheduling, turnover, and staffing challenges typical in hospitality and retail environments
Drive retention strategies for high-turnover roles
Promote diversity, equity, and inclusion across all business units