Human Resources Coordinator

FitzGerald Financial Group - Division of TowneBank Mortgage • Suffolk, VA

6d • $50,000 - $60,000 • Onsite

About The Position

This position is primarily responsible for greeting and assisting employees, guests and members; monitoring employee overdrafts; coordinating the employee off-boarding processes; coordinates Workers Compensation program; provides other administrative and HR process ownership support. This role requires in-office work to effectively support system infrastructure, real-time issue resolution, and coordination with cross-functional teams and employee partners.

Requirements

• Intermediate level knowledge of MS Office (Excel, Word, PowerPoint, Outlook, Teams, OneDrive) with the ability to learn other job specific software applications.
• Strong written and oral communication skills and ability to distill and convey information in a compelling manner.
• Knowledge of financial institution platform systems and ability to research and pull data from the systems.
• Skill in adopting technological advancements and facilitating into current and future responsibilities.
• Ability to anticipate, monitor, and meet the needs of customers (internal and external) and respond in an appropriate manner.
• Ability to work collaboratively, communicate effectively and have positive relationships with customers (internal and external).
• Possesses and demonstrates the drive to work towards a standard of excellence
• Demonstrates professionalism – Incorporating every day from how you present yourself through to your appearance and how you treat others.
• Demonstrates unwavering integrity by acting ethically, maintaining confidentiality, and consistently making fair, transparent decisions that align with organizational values and comply with all policies and regulations.
• Bachelor's degree in human resources or equivalent knowledge, experience, training from working in a human resources environment.
• Minimum of two (2) years working in a Financial institution dealing with member/customer account information and research.
• Experience interpreting and applying policies, procedures, and regulations to ensure consistent and compliant practices.

Nice To Haves

• Experience support or working in a Human Resources department
• Experience working with an HRIS

Responsibilities

• Greets employees, guests, members at the front desk and properly assists and directs each.
• Monitors employee overdrafts and take appropriate follow-through and actions.
• Assists employees with their employee account status and related account changes.
• Coordinates the off-boarding processes of Towne employees.
• Coordinates Workers Compensation program and processes.
• Coordinates companywide compliance of Labor Law posters.
• Supports revisions and maintenance of the HR pages on the company’s Intranet (TowneConnect).
• Provides administrative support to HR Advisory and other areas of Human Resources.
• Provides break and lunch coverage support for the building Receptionist.
• Orders supplies, sorts mail and distributes to appropriate team members.
• Participates in and supports various Human Resources projects.
• Accountable for the understanding of and adherence to operational controls, policies, procedures and processes to ensure compliance with Human Resources and bank policies and related laws and regulations.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level