Complex Human Resources Coordinator

Highgate Hotels•Cambridge, MA

14d•Onsite

About The Position

Highgate Hotels is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. The newly renovated Courtyard by Marriott, Boston-Cambridge is nestled on the banks of the historic Charles River, home of the Head of the Charles Regatta. With its unique location situated between prestigious Harvard University and M.I.T., the hotel offers 207 newly renovated rooms. A short walk puts you in Harvard and Central Square, where there are a variety of restaurants and night life to choose from.

Requirements

At least 1 year of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 3 months of related experience; or a 2-year college degree and 6 or more months of related experience.
College course work in related field helpful.
Familiarity with and knowledge of employment laws are helpful.

Responsibilities

Process hires in the HRIS.
Operate and manage the hotel HR systems.
Schedule and conduct new hire onboarding paperwork.
Create new employee personnel file.
Process paperwork for transferred, promoted and terminating employees.
Post job openings, screen resumes, conduct hourly prescreening and assist to schedule interviews.
Assist walk-in candidates with application procedures.
Maintain confidentiality and security of employee and property records, files, and information.
Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
Assist with employee benefits enrollment, answer inquiries, and help with payroll processing.
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
Inform employees about HR policies, procedures, and ensure compliance with labor laws.
Schedule departmental and hotel meetings and trainings (Orientation, Employee Events, Safety Meeting, etc.)
Process reports for Turnover, HR Metrics, Inactivity, Wage Surveys, etc.
Audit hours worked in payroll reports for eligibility of benefits.
Monitor and maintain logs (New Hire/Transfers/Terminations, LOA, Workers Comp, 3 Conversations, etc.)
Assist in Orientation – schedule, prepare materials, explain benefits, conduct tour of property.
Write articles and take pictures for property newsletter.
Assist with special projects; plan employee events (meetings, picnics, parties).
Prepare employee communication flyers, and maintain employee communication board.
Monitor and send training reports and updates.
Report accidents, injuries, and unsafe work conditions to supervisor and/or Security personnel.
Report workers compensation claims in accordance with company policies and procedures.