Human Resources Coordinator

PENN Entertainment • Charles Town, WV

17h • Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Requirements

• Must be at least 21 years of age.
• Minimum of one year experience in a customer service position is required.
• Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook).
• Excellent verbal and written skills.
• Ability to maintain confidentiality of sensitive information.
• Ability to multi-task and problem solve.
• Excellent organizational skills, detail-orientation and ability to work independently and collaboratively.
• Exceptional customer service focus including attention to producing quality results.
• Must approach team member questions and concerns in a caring, confidential and helpful manner with discretion to know when issues need to be escalated to HR business partners.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to perform these operations using units of American money and weight measurement, volume and distance.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, possess ability to operate an adding machine and have basic computer skills.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Employees must be able to obtain and maintain all licenses and permits required by federal, state, and local regulations, including but not limited to a West Virginia Lottery License and a West Virginia Racing Commission License.
• Employees must be able to qualify as a Notary Public in West Virginia and obtain certification through the Company's screening vendor to administer screening and fingerprinting services.
• The employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls.
• The employee frequently is required to reach with hands and arms and talk or hear.
• Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Nice To Haves

• Previous experience working in Human Resources is desired.
• iCIMS and Ultipro experience a plus.
• Bilingual a plus.
• Written communication skills in English may also be beneficial.

Responsibilities

• Provide assistance in all areas of HR, including employment, communication, onboarding, badging/licensing, fingerprinting, training administration, electronic recordkeeping and team member events.
• Maintain general office, front counter, lobby area and computer lab area ensuring that they are neat/clean, orderly and well stocked.
• Handle team member questions/requests and escalate issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data input and research; preparing reports; team member/vendor badges, gaming licensing and renewals, etc.
• Assist in coordinating onboarding and New Hire Orientation.
• Provides fingerprinting services to applicants and general public.
• Maintain an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all team members, applicants and guests.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.
• Assists with other HR projects and events as business needs dictate.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed