Human Resources Coordinator

City of Watauga•Watauga, TX

7d•Onsite

About The Position

Under the direct supervision of the Director of Human Resources & Civil Service, this role provides front-line customer service and administrative support for Human Resources functions. The coordinator is responsible for managing assigned programs and activities related to employee engagement, wellness, safety, workers' compensation, training, onboarding, employee recognition, and Civil Service processes. This position requires maintaining confidentiality and handling sensitive personnel information while assisting employees, applicants, supervisors, and the public.

Requirements

Associate's Degree and two (2) years of experience in human resource administration that demonstrates the ability to effectively communicate with the public and process materials of a confidential and sensitive nature with professionalism is required.
Knowledge of City organization, operations, policies and procedures.
Knowledge of Applicable federal, state, and local employment laws, regulations, and administrative requirements.
Knowledge of Principles, practices, policies, and best practices of human resources administration.
Knowledge of Principles and practices of effective customer service.
Knowledge of Principles and practices of conflict management.
Knowledge of Applicable local, state and federal laws, regulations and guidelines.
Knowledge of Texas Local Government Code provisions applicable to municipal employment and personnel administration.
Knowledge of Applicable policies, procedures and regulations covering specific areas of assignment.
Knowledge of Computers and Microsoft Office applications (i.e. Outlook, Word, and Excel).
Knowledge of Graphic design and digital communication tools, including Canva and website content management systems.
Skill in Maintaining accurate records and tracking multiple projects, deadlines, and assignments.
Skill in Organizing and prioritizing work while managing multiple competing deadlines.
Skill in Handling confidential, sensitive, and protected information with discretion.
Skill in Exercising sound judgment and maintaining professionalism when handling employee concerns.
Skill in Interpreting and applying established policies, procedures, and regulations.
Skill in Communicating effectively both verbally and in writing.
Skill in Establishing and maintaining effective working relationships with employees, supervisors, department directors, applicants, vendors, and external agencies.
Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Nice To Haves

Notary Public certification, or ability to obtain within six (6) months of employment.
Human Resources certification is preferred.
Prefer an HR certification.

Responsibilities

Provides front-line customer service to employees, applicants, and members of the public.
Coordinates all Employee Engagement, Wellness, and employee-related events, including communication, preparations, and scheduling.
Maintains records and tracks Workers' Compensation injuries, claims, medical appointments, restrictions, and follow-up activities; communicates applicable updates to employees, supervisors, and management in accordance with established procedures.
Coordinates the modified duty process with employees, departments, medical providers, and other applicable parties in accordance with established City procedures and medical restrictions.
Coordinates monthly safety training and all Safety Incentive Program initiatives.
Assists HR department with maintaining Safety Manual, revisions, additions, and changes.
Coordinates the quarterly New Employee Group Orientation.
Assists with the preparation, administration, and coordination of Civil Service promotional and entry-level examinations, including examination-day support.
Assists with preparation for Civil Service Commission meetings, including agenda materials, meeting documentation, and minutes.
Assists with the preparation of the new hire onboarding process for employees.
Assists employees with payroll action forms for changes needed with payroll.
Assists employees with benefit questions, data maintenance, and employee change forms.
Responds to routine information requests and employment verification requests and assists with the coordination and processing of Public Information Act requests in accordance with applicable laws and City procedures.
Assists with posting and applicant tracking for Police and Fire positions, and candidate communications throughout and after the testing process.
Assists with employee recognition programs, including referral programs and annual awards program.
Maintains departmental supplies and submits all required documentation related to departmental purchasing.
Assists with administration and maintenance of the HR website and portal, online forms, and electronic personnel and medical records in accordance with applicable confidentiality and records retention requirements.
Schedules, assigns, coordinates communications, and tracks all compliance training for city employees.
Updates and tracks Vehicle accident log, assists with preparation for vehicle accident review board and updates needed to safety manual.
Collects and compiles data for survey requests and survey responses.
Performs records retention by scanning permanent documents and preparing documents for destruction in accordance with the records retention schedule.
Administers the monthly employee spotlight program.
May perform other duties assigned and assist with special projects as needed.