HUMAN RESOURCES COORDINATOR

Plainridge Park Casino•Plainville, MA

1d•Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Requirements

Minimum of three years’ experience in a customer service position is required
Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook)
Excellent verbal and written skills.
Ability to maintain confidentiality of sensitive information, to multi-task and problem solve
Excellent organizational skills, presentation skills and ability to work independently and collaboratively.
Exceptional customer service focus including attention to producing quality results.
Must approach team member questions and concerns in a caring, confidential, and helpful manner.
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance

Nice To Haves

previous experience working in HR desired
Previous Canva experience
Adobe software knowledge (Photoshop, Illustrator, Premier, Acrobat) also a plus.

Responsibilities

Fostering a fun environment
Being a gracious host to all guests and co-workers
Promoting a positive influence in the community and participating in company-sponsored events
Generating all needed and/or requested reports
Maintains Company job descriptions and organizational charts
Knowledge of Human Resource Information System (HRIS) database in order to ensure data integrity including ability to appropriately complete rehire/reinstatement/property to property transactions, proper coding of data input to maintain system accuracy, and to allow for appropriate troubleshooting and system analysis when errors are detected
Maintaining I 9 information, and ensuring that employees are in compliance with work authorization rules and regulations, ensuring timely and accurate filing
Ensuring that employees are in compliance with Company policies and procedures through maintenance of policy acknowledgments for active employees, as well as distribution of policies to new hires
Oversees the ordering and storing of applications, licensing, and new hire supplies and ensures the cleanliness, maintenance and organization of the Human Resources Office
Assisting employees with benefit enrollment and analyzing benefit utilization data
Greeting applicants and team members in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and scheduling for interviews and new hire celebration
Ensures completion of the following paperwork processes: new hires, gaming licenses, drug tests, background check and property to property transfers
Receive and inventory all incoming wardrobe items
Ensure proper distribution of wardrobe items to team members in accordance with company policies
Maintain inventory control of wardrobe items including assisting in determining par levels and making orders
Ensure supplies are stocked as needed
Compile information, complete and submit reports as needed
Maintain accurate records of all inventory including issuing and receiving receipts and records of any wardrobe items
Report any discrepancies and communicate any damaged uniform inventory information