Human Resources Business Partner - International Region - GA

Vensure Employer Services•Duluth, GA

59d•Onsite

About The Position

The HR Business Partner is responsible for delivering customized service solutions that positively impact the client's business, resulting in client retention and growth. This includes client relations, proactive consulting, and ensuring HR compliance.

Requirements

Strong organizational, time management, and communication skills
Knowledge of HR best practices and employment law
Experience in employee relations, performance management, recruitment, compensation, and benefits
Adherence to KPIs and SOPs
Change management and decision-making under pressure
Ethical handling of confidential information
Ability to manage multiple projects and resolve escalations
Business acumen and root cause analysis skills
Data analysis and prioritization under tight deadlines
Bachelor's degree in HR, Business Administration, or related field (or equivalent experience)
2-4 years of HR experience
Proficiency in Microsoft Office and HRIS/payroll platforms

Nice To Haves

Bilingual (English/Spanish) preferred
PRISM and PEO experience preferred
PHR, SPHR, SHRM-CP, or SHRM-SCP preferred

Responsibilities

Deliver HR services per the Global Service Model (GSM) to HR-centric clients
Understand client business models, HR practices, goals, and objectives
Provide customized HR solutions (e.g., handbooks, job descriptions, onboarding, compensation plans)
Ensure legal and regulatory HR compliance
Conduct employee coaching, counseling, off-boarding, and reductions in force
Recommend training via Mineral
Document all client interactions in HRIS
Manage complex employee relations and investigations
Submit subpoenas/claims on time
Act as liaison between clients and internal operations
Lead client retention processes and coordinate issue resolution
Train clients on payroll and reporting software
Maintain communication with internal teams
Track and complete team projects and initiatives
Analyze weekly/monthly reports and client trends
Maintain client records and ensure data integrity
Build relationships with clients, agents, and internal staff
Monitor service level agreements and escalate concerns
Drive adoption of new products and services
Communicate compliance changes to clients
Conduct annual client deliverables reviews
Handle administrative tasks (e.g., memos, scheduling)
Attend trainings to stay current on HR laws and best practices
Travel may be required for client meetings