About The Position

OPSPro provides compliance and operational support for small businesses and government contractors, including HR, Payroll, Accounting, Contracting, and IT. We foster trust and collaboration, leveraging our experiences to grow together with a unified vision. We value integrity, technology, client focus, and employee success, making OPSPro a great place to work and grow your career. The Human Resources Lead position is a full-time, fully remote role. The primary responsibility is to deliver quality third-party HR support to our clients as consultants and administrative function, using HR knowledge and best practices, also training and mentoring a team of Human Resource professionals for OPSPro. This position is considered a subject matter expert consultant with a variety of industries, company size, and software experience.

Requirements

  • Demonstrated integrity and accountability with clients, leadership, and colleagues.
  • Excellent organizational skills, high attention to detail.
  • Strong communication and facilitation skills.
  • Ambitious and self-driven start-up mentality with flexibility and poise to support small businesses.
  • Always maintain strict confidentiality with clients and their information.
  • Capacity to balance a fast-paced environment and hands-on service with confidence and forthcoming communication.
  • Confirmed ability to meet goals and demonstrate value while working under limited supervision.
  • Microsoft Office Suite
  • Variety of ATS, HRIS and LMS implementation, maintenance, and report pulling

Nice To Haves

  • Active SPHR/SHRM-SCP certification
  • A minimum of an AA/AS or BA/BS in Human Resources or related field
  • 5-7 years of progressive HR experience up to HRBP across several HR disciplines, industries, and company size.
  • Experience working in multiple external client environments.
  • iSolved experience, or other software specifically for recruiting, onboarding, and talent management and HR reporting.
  • Working knowledge of Service Contract Act (SCA).
  • Department of Defense experience and familiarity.

Responsibilities

  • Serve as a subject matter expert consultant across various industries, company sizes, and software tools.
  • Deliver quality third-party HR support to clients in an administrative function, using HR knowledge and best practices.
  • Train and mentor, team members of Human Resource professionals for OPSPro.
  • Lead and support clients with HR programs, policies, and initiatives in areas such as benefits, software implementation, total compensation, employee relations, federal and state compliance, performance management, and training.
  • Create deliverables and guidance tailored to client needs while maintaining a resource library for OPSPro's service efficiency.
  • Develop strong client relationships through credibility, respect, and responsive consulting.
  • Manage projects, deadlines, and client expectations while collaborating with department colleagues and OPSPro staff.
  • Apply knowledge of HR federal government contracting requirements and relevant regulations.
  • Create, maintain, and make readily accessible client SOPs and platforms for cross-functional support and coverage at OPSPro.
  • Demonstrate consistent customer service and empathetic consulting.
  • Maintain billable hour KPI's after 90-day training period following a tenure lead.
  • Assist the internal OPSPro HR team with policy creation and special projects.

Benefits

  • E-Verify Employment Verification Program
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