Human Resources Assistant - NY HELPS Program - Local

Livingston County•Human Resources - Geneseo & Mt Morris Campuses (Geneseo NY & Mt Morris NY), NY

2d•Onsite

About The Position

The Human Resources Assistant performs civil service and human resources administration for Livingston County. The role reviews applications, conducts clerical activities associated with hiring, introduces new employees to County policies and procedures, maintains employee records, responds to employee questions, and processes HR and civil service paperwork. The position also assists with examination administration and labor relations activities, and has considerable contact with the public, employees, and local officials. It has no supervisory responsibility and is performed under the general supervision of the Personnel Officer. The role is in the non-competitive class. An appointee may attain permanent competitive status as a Social Welfare Examiner, without examination, after the HELP Program ends and one year of service with satisfactory ratings. Livingston County residency is not required, but County residents receive preference in hiring. Applicants must meet one of the listed qualification options and clearly document their qualifying training, education, experience, and/or credentials on the application. Applicants relying on a related college degree must submit an unofficial transcript with the application; if hired, an official transcript must be sent to the County Human Resources Department before onboarding is completed.

Requirements

Meet one of the stated qualification options: an associate’s degree in business administration, human resource management, or a closely related field; an associate’s degree plus one year of full-time, paid experience in a personnel or human resources office; or high school graduation or an equivalency diploma plus three years of full-time, paid experience in a personnel or human resources office. A higher degree is acceptable.
Clearly list qualifying training, education, experience, and/or licensure or certification on the application.
If qualifying with a related college degree, provide an unofficial transcript with the application and arrange for an official transcript to be sent to the County Human Resources Department before completing onboarding.
Good knowledge of office procedures and commonly used office equipment and software; working knowledge of human resources administration; knowledge of Civil Service Law and Rules and labor relations activities.
Good communication, customer service, and math skills.
Ability to maintain discretion and confidentiality; work cooperatively; follow oral and written instructions; and communicate effectively orally and in writing.
Ability to understand and explain collective bargaining agreements, benefit programs, policies, and procedures; analyze facts and situations logically; and apply relevant contract provisions, rules, and policies.
Ability to classify and categorize data according to established criteria and work with people from varied socioeconomic and educational backgrounds.
Ability to observe a large room of examinees and maintain order, and to work in a high-stress, busy environment.
Professionalism, tact, and courtesy.
Physical and mental condition commensurate with the demands of the position, with or without reasonable accommodations.
Applicants must have been legal residents for at least four months immediately before applying of Livingston County or Allegany, Genesee, Monroe, Ontario, Steuben, or Wyoming County. Livingston County residency is not required for the position, but County residents receive hiring preference.

Responsibilities

Review applications against adopted minimum qualifications and qualify or disqualify applicants in accordance with State law and local rules and policies.
Review and process employee transactions to ensure compliance with Civil Service Law and Rules, and alert senior staff to potential problems.
Enter County employee transactions in HRIS systems.
Provide orientation materials to County employees, answer routine questions, and process paperwork needed for new hires to begin employment.
Prepare and post job announcements for County vacancies.
Provide information about County benefit programs and assist participants and potential participants with routine problems.
Provide clerical assistance to senior staff on confidential labor relations matters.
Follow departmental customer service standards.
Handle phone calls and walk-ins and assist with payroll and recruitment activities.
Compose and process documents; assist senior staff with document preparation, meeting scheduling, room reservations, and similar matters.
Perform bulk and regular copying.
May order examination materials and assist with administering written examinations.
May prepare and distribute letters canvassing eligible lists.
Perform other related duties as assigned.