Human Resources Assistant Manager

Commonwealth of Massachusetts • Holyoke, MA

2d

About The Position

The Massachusetts Veterans Home (MVH) at Holyoke is actively seeking a Human Resources Assistant Manager to join their team!
At MVH, the Human Resources Assistant Manager will be pivotal in enhancing recruitment, onboarding, and employee relations. This role will work closely with department managers, EOVS HR, and staffing teams to streamline vacancy filling and employment transactions, ensuring compliance with Executive Branch and internal policies.
This role will be provide various human resources related support including serving as point of contact for HR administrative support at the Home for all staff in coordination with the HR Manager, ensuring compliance with all Statewide driven initiatives (such as GIC open enrollment, EILB, changes in SSTA, etc), collaborating with department managers and HR teams to track and fill vacant positions, ensuring adherence to internal and Executive Branch policies, develop and implement internal policies and procedures in alignment with organizational policies (including change management initiatives), serving as a resource for staff on HR-related procedures, processes, and programs, including Benefits, Leaves, Payroll, and HR Operations, training and support to managers and employees on HR systems, policies, and procedures, keeping up to date on changes impacting current procedures and ensure compliance across the agency as well as participating in labor meetings. Their role also extends to miscellaneous duties to support the goals of the Veterans Home at Holyoke.

Requirements

• Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.
• Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.
• II. An Associate's degree in a related field may be substituted for one (1) year of the required experience.
• III. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.
• IV. A Graduate degree in a related field may be substituted for three (3) years of the required experience.
• V. A Doctorate degree in a related field may be substituted for the required experience.

Nice To Haves

• Four years of professional experience in business or public administration, or a related field, or an equivalent combination of education and experience.
• Strong organizational skills and the ability to multitask in a dynamic environment.
• Excellent communication skills and the ability to handle sensitive information discreetly.
• Experience in a healthcare or veterans' services environment is a plus.
• Experience in a unionized environment.
• Knowledge of personnel practices, rules, and regulations.
• Ability to interpret documents such as collective bargaining agreements, labor agreements, and management HR handbooks (i.e. gray and red books.)
• Proficient in Microsoft Office to include Word, Excel and Outlook

Responsibilities

• Serve as point of contact for HR administrative support at the Home for all staff in coordination with the HR Manager.
• Provides administrative support by processing personnel related transactions and maintain accurate and up to date information in our HRIS system.
• Work collaboratively with the Employee Service Center, Central Office Human Resources, and HR Manager to problem solve, relay and explain to employees changes/updates in SSTA, educate time approvers, troubleshoot payroll and benefit issues. Ensures compliance with all Statewide driven initiatives such as GIC open enrollment, EILB, changes in SSTA, etc.
• Collaborate with department managers and HR teams to track and fill vacant positions, ensuring adherence to internal and Executive Branch policies.
• Manage job postings, salary determinations, pre-offer activities, and onboarding tasks, ensuring efficient execution both within and outside of MassCareers.
• Develop and implement internal procedures and practices in alignment with organizational policies, including change management initiatives.
• Serve as a resource for staff on HR-related procedures, processes, and programs, including Benefits, Leaves, Payroll, and HR Operations.
• Identify training needs; provide training and support to managers and employees on HR systems, policies, and procedures.
• Keep up to date on changes impacting current procedures and ensure compliance across the agency.
• Participate in labor relations meetings
• All other duties as assigned

Benefits

• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
• Want the specifics? Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees