Human Resources Administrator - Employee Services

Frederick County Government•Winchester Hall - Frederick, MD

11d•Hybrid

About The Position

This professional position will engage in investigating, analyzing, and recommending employee relations actions on behalf of the Division of Human Resources of Frederick County Government. In addition, this individual will be responsible for administering processes and systems related to the onboarding of candidates, workplace accommodation requests, and other programs within Employee Services. Work is performed as part of an Employee Services team and supervision is received from the Employee Services Supervisor.

Requirements

Bachelor’s degree in Human Resources, Management, Business or Public Administration or a related field
Minimum of 5 years of progressively responsible work experience in human resources administration which includes a minimum of 2 years' experience in employee relations
Knowledge of the principles, methods, techniques, and practices of public personnel administration
Working knowledge of human resources policies, practices and tools and demonstrated knowledge of pertinent employment laws and regulations
Extensive knowledge of employee onboarding systems and HRIS systems
Working knowledge of post-offer candidate screening techniques and ability to apply these to make determinations of suitability in compliance with applicable laws, policies, and best practices
Ability to apply principles of diversity, inclusion, equity, and belonging in all areas of responsibility
Demonstrated ability in strategic thinking, internal consulting, conflict resolution, communication at all organizational levels, and managing change
Ability to effectively plan and organize the work of professional, technical, administrative and clerical staff
Ability to effectively access and utilize word processing, spreadsheet, and data management systems and equipment
Ability to work with sensitive information and maintain confidentiality
Ability to organize work, establish priorities and complete assigned duties with minimal supervision and instruction
Strong analytical skills including the ability to accurately compile and analyze statistical information
Ability to establish and maintain effective working relationships with County employees, supervisors and leadership
Strong and effective spoken and written (English) communication skills, including the ability to prepare and present clear, concise information to County leaders, employee groups and other audiences

Nice To Haves

Master’s degree with 3 years experience as described above
Associate's degree with 7 years experience as described above
Possession of current HR certification or other related certification
Work experience in the public sector
Work experience using NEOGOV HR software modules
Employee relations experience that includes independently conducting workplace investigations involving complex conduct or performance issues
Experience that includes independently administering workplace accommodations in compliance with the ADA and other applicable laws/regulations

Responsibilities

Investigate, gather, and analyze information to ensure that employment actions comply with established policies, operating procedures and practices, human resource laws, and applicable collective bargaining agreements
Communicate with management and staff regularly regarding pending investigations and provide timely investigation outcomes for all complete investigations, including managing and developing appropriate documentation
Provide guidance to managers, supervisors and employees on employee relations matters; facilitate resolution of issues between managers and employees
Provide coaching, expertise and consultation to employees and managers in areas of behavior modification, conflict resolution and disciplinary issues (including terminations) in accordance with HR policies, procedures, and practices
Analyze complaints, conduct workplace investigations, and provide recommendations to management in the handling of formal and informal complaints
Receive, analyze and manage requests for workplace accommodations; provide guidance, training, and technical assistance to employees and managers to ensure compliance with ADA and other applicable laws/regulations
Develop and oversee employee onboarding processes, including automated processing in the NEOGOV system, in conjunction with an Onboarding Analyst. Serve as a back-up for the Onboarding Analyst as needed
Serve as the technical subject matter expert regarding the preboarding and onboarding portions of the County’s electronic Human Resources systems, including the NEOGOV system and the County’s HRIS system (Infor)
Assist in administering post-offer background screening programs as well as the Drug and Alcohol Program, in compliance with federal DOT drug and alcohol regulations
Analyze, research, provide recommendations, and develop new policies or update existing policies on a variety of employment issues in compliance with evolving and current laws and organizational standards
Utilize employee and candidate data to proactively identify trends, opportunities and challenges and solutions; provide training or coaching in needed areas
As needed, provide support for legal proceedings applicable to HR (EEO, DOL, etc.)
As needed, research, analyze, prepare, and present reports to management for use in regard to such matters as negotiations with employee organizations, pending legislation, and County budgeting/planning
Perform other related duties as required

Benefits

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays
Day 1 coverage of comprehensive Medical Insurance Plan options
Generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan)
Full range of benefits including Dental, Vision, and Flexible Spending
Employee Health Center with no or low-cost primary and urgent care
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
County and Employee funded Defined Benefit Pension Plan
Vesting after 5 years of service
Additional service credit for eligible previous public service, military service, etc.
Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
Generous Tuition Reimbursement Program
Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan