Human Resource (HR) Onboarding Specialist

Upstate Cerebral Palsy•Utica, NY

51d

About The Position

Do you love creating memorable first impressions and guiding people through important transitions? Are you energized by helping others feel welcomed, supported, and set up for success? If so, we invite you to join our team as an Onboarding Specialist, a role that is essential to shaping the experience of every new hire and ensuring they feel connected to our mission from day one. This position is more than just paperwork and scheduling, it's about building relationships, fostering trust, and creating a smooth, positive journey for new employees. You'll be the first point of contact for incoming team members, serving as a knowledgeable guide and a reassuring presence as they navigate the onboarding process. If you thrive in a fast-paced environment, enjoy working collaboratively, and take pride in delivering exceptional service, this is the opportunity for you. This role is dynamic and requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining professionalism and a positive attitude.

Requirements

Associate's degree in a related field required.
At least 1 year in customer service or administrative roles.
Strong attention to detail and organizational skills.
Excellent communication skills (both verbal and written) with the ability to build rapport quickly.
Proficiency in Microsoft Office Suite and HR systems.
Ability to manage multiple priorities with professionalism and a positive, can-do attitude.
Valid New York State driver's license and willingness to travel as needed.

Responsibilities

Delivering an exceptional new hire experience, starting with the very first phone call and continuing through their integration into the organization.
Managing the entire onboarding process, including initiating correspondence, guiding new hires through required steps, and ensuring timely and accurate completion of all documentation.
Coordinating logistics such as scheduling appointments, verifying credentials, arranging fingerprinting, and maintaining compliance with all regulatory requirements.
Serving as a trusted resource for new employees, answering questions, providing guidance, and helping them feel connected to our culture and values.
Collaborating closely with the training team to ensure smooth transitions into orientation and development programs.
Maintaining accurate records in our HRIS system, creating digital employee files, and ensuring all documentation meets compliance standards.
Supporting recruitment efforts and providing administrative assistance to the HR team as needed.
Upholding compliance with federal and state laws, including I-9 verification, HIPAA regulations, and mandatory reporting requirements.