Human Resource Generalist

RCR Consulting

23h•Remote

About The Position

We are seeking a dynamic and experienced HR Consultant to join our fully remote team. In this role, you will serve as a trusted advisor to a diverse portfolio of clients — providing strategic HR guidance, managing complex projects, and delivering results that make a real impact for both organizations and their people. This is a client-facing, consultative role that requires someone who brings both deep HR expertise and exceptional relationship management skills. You will be expected to bring the level of strategic thinking, professionalism, and genuine care that RCR is known for.

Requirements

5+ years of progressive HR generalist experience with a strong foundation in employee relations and performance management
Demonstrated success in a client-facing, consulting, or multi-client HR support environment
Proven project management capabilities with the ability to manage competing priorities across multiple clients
Meaningful change management experience — you have led organizations through transitions and brought people along
Exceptional written and verbal communication skills with the ability to adapt your style from frontline managers to C-suite executives
In-depth knowledge of employment law and HR compliance across federal and state jurisdictions
Ability and willingness to work West Coast hours (Pacific Time) in a fully remote setting
Self-directed and highly organized — you operate independently with minimal oversight and deliver consistently

Nice To Haves

Prior HR consulting, PEO, or HRO experience strongly preferred
Benefits administration experience including vendor management and open enrollment
Payroll knowledge or experience supporting payroll audits and compliance corrections
PHR, SPHR, SHRM-CP, or SHRM-SCP certification
Proficiency with HRIS platforms and the full Microsoft Office Suite

Responsibilities

Serve as a dedicated HR partner across a portfolio of client organizations in diverse industries
Build deep, lasting relationships with client leadership — becoming their trusted go-to advisor for all people-related matters
Provide proactive guidance that anticipates HR challenges before they escalate
Deliver the "wow factor" in every client interaction through exceptional responsiveness, expertise, and follow-through
Lead and manage complex employee relations matters including investigations, disciplinary actions, and conflict resolution
Coach managers on performance management best practices, documentation standards, and conducting difficult conversations
Design and implement performance improvement frameworks aligned with each client's culture and business goals
Navigate sensitive situations with discretion, empathy, and sound professional judgment
Lead end-to-end HR projects including policy development, process redesign, and organizational change initiatives
Develop and execute change management plans that drive adoption, minimize disruption, and bring stakeholders along
Manage multiple client projects simultaneously, balancing priorities and meeting deadlines consistently
Prepare and deliver clear, compelling presentations and recommendations to senior leadership
Advise clients on benefits plan design, open enrollment coordination, and carrier transitions
Ensure ongoing compliance with applicable federal and state employment laws including ACA, FMLA, ADA, and FLSA
Partner with brokers and vendors to resolve escalated issues and optimize plan performance for client employees
Support payroll-related inquiries and collaborate on deduction audits, compliance corrections, and reporting (preferred)
Develop polished HR communications including policies, employee handbooks, memos, and training materials
Facilitate training sessions, workshops, and leadership development programs for client teams
Translate complex HR regulations and best practices into clear, actionable guidance for leaders at all levels