Human Factors Engineer, Screens and Virtual Controls

General Motors • Milford, MI

3d • Hybrid

About The Position

The Role: The Human Factors Screens & Virtual Controls Engineer is a part of the Human Interface Design organization, responsible for ensuring intuitive in-vehicle screen customer interactions. This role focuses on evaluating digital control interfaces throughout the UI screen design development process and supports continuous improvements to existing Operating Systems. This role advocates for customer usability, applies Human Factors criteria to screen based controls and leverages user data analysis to inform design decisions. Success in this position requires strong collaboration across Design, Product, Program Management and Quality teams. The ideal candidate is passionate about delivering a user focused experience and has a solid foundation in Human Factors and UI principles.

Requirements

• Bachelor’s degree in Human Factors, User Experience design, Engineering or related field
• 3+ years of experience in Human Factors, HMI design or User Experience
• Strong understanding of human factors principles and automotive HMI design
• Ability to translate user research into actionable design requirements
• Proficiency in problem-solving with excellent verbal, written, and visual communication skills
• Demonstrate strong interpersonal skills with the ability to partner with cross-functional teams and lead discussions

Nice To Haves

• Master’s degree
• Experience with Figma or similar design tools
• Proficiency in Jira for tracking tasks and supporting workflow documentation
• Hands on experience using NX or TcVIS
• Knowledge of automotive HMI standards including ISO, SAE and FMVSS

Responsibilities

• Review UI screen designs in Figma across Operating Systems and prioritized domains to perform Human Factors evaluations throughout design deliverable gates.
• Translate evaluation findings into actionable design recommendations that enhance customer usability and shape the in-vehicle screen and virtual control experience.
• Partner closely with UI Designers to proactively apply Human Factors Best Practices, Design Systems and Control Strategy Plan adhering to known automotive safety standards and regulatory guidance.
• Provide and synthesize customer data, including lessons learned, to support Design rationale & Product Management roadmaps, strategies and Product Requirement Documents (PRD).
• Request and coordinate customer clinics or surveys collaborating with Human Factors Usability, Design Research and Global Customer Research teams to gather customer insights when needed.
• Participate in regular Vehicle Operating System Design review meetings contributing to discussions and decisions while focusing on customer usability and intuitive interaction.
• Engage in Program Management analysis meetings and ensure accurate tracking of Human Factors recommendations in Jira capability and design tickets.
• Communicate issues within Human Factors Triage, Escalation and Director meetings to drive resolution.
• Serve as the liaison for Human Factors Vehicle Programs by providing status updates on customer reach and visibility of in-screen control content.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees