Human Factors Engineer

Stanford Health Care•Palo Alto, CA

1d•$84 - $111•Onsite

About The Position

The Human Factors Engineer (HFE) applies human factors engineering methods, systems thinking, and human-centered design principles to improve patient safety, quality, and high reliability across Stanford Health Care (SHC). The HFE serves as a subject matter expert to plan, assess, and implement Human Factors strategies that advance SHC's quality, safety, and health equity strategy. Reporting to the Patient Safety Director, the HFE collaborates with clinical, operational, and quality leaders and frontline teams to design safer and more resilient systems of care aligned with SHC's strategic priorities.

Requirements

Doctoral degree in Human Factors Engineering (preferred)
Master’s degree in Human Factors Engineering with 2-5 years of applied human factors in healthcare experience (required)
Experience in healthcare delivery, patient safety, quality improvement, high reliability.
Demonstrated experience conducting usability testing, simulation, and sociotechnical system analyses.
Familiarity with regulatory and accreditation in healthcare environments.
Demonstrated experience applying human factors methods in complex systems; previous healthcare experience at Academic Medical Center strongly preferred.
Advanced knowledge of human factors and systems thinking.
Advanced ability to analyze complex workflows and translate findings into practical design solutions and improvement initiatives.
Advanced ability to collect and record data, evaluate data and statistics, and maintain effective reporting systems.
Advanced knowledge of statistical analysis and reporting practices pertaining to quality improvement and program evaluation.
Advanced knowledge of computer systems and software used in functional area - examples include: All Microsoft office tools and statistical software.
Advanced ability to communicate effectively, both orally and in writing across all levels of the organization.
Advanced ability to foster effective working relationships and build consensus.
Advanced ability to independently manage, organize, prioritize, multi-task and adapt to changing priorities.
Effectively lead, consult, advise, and instruct management and teams regarding appropriate approaches for dealing with complex safety issues.
Knowledge of patient safety science, high reliability, change management, quality improvement and application of such frameworks.
Knowledge of advanced research and investigation techniques with an ability to interpret data, prepare reports, and ability to propose solutions to difficult situations involved in a potential or actual patient injury.
Ability to mediate and resolve complex problems and issues.

Nice To Haves

CPPS - Certified Professional in Patient Safety preferred

Responsibilities

Apply human factors and systems engineering methods such as, but not limited to, task analysis, usability testing, workflow analysis, interviewing, contextual inquiry, simulation, process mapping, to evaluate processes and design system-level interventions.
Through rounding, observations, and analysis of safety and performance data, identify latent safety threats, usability issues, and opportunities in processes, clinical workflows, technologies, devices, and environments of care.
Synthesize findings into actionable recommendations that strengthen reliability, safety, user experience, and continuous readiness and improvement.
Partner with patient safety team to integrate and support human factors expertise into patient safety event reviews, including comprehensive analyses, and risk assessments.
Advance organizational priorities related to safety culture, continuous readiness, and high reliability.
Champion human factors, systems thinking, and human centered design in projects and interactions.
Lead and collaborate with interdisciplinary teams to design, test, optimize and implement safer workflows, tools, technology, and care environments.
Lead and contribute to improvement initiatives, applying human factors expertise, to enhance safety, efficiency, usability, and user experience.
Serve as a human factors subject matter expert and consultant with clinical, operational, and administrative teams.
Build and strengthen organizational capability in human factors, human-centered design, systems thinking, and patient safety.
Coach and educate staff and leadership on human factors principles through applied projects and workshops.
Participate in professional networks and contribute to external education and knowledge advancement by disseminating initiatives and approaches, including peer-reviewed publication of results.