HubSpot Support Specialist (HubSpot Admin)

Process Pro Consulting•Austin, TX

38d•$45,000 - $65,000•Remote

About The Position

Are you the kind of person who loves solving problems, getting things done for the team, and making customers’ lives easier? We’re looking for a HubSpot Support Specialist (HubSpot Admin) to join our growing team — someone who thrives in the details, communicates clearly, and enjoys helping customers see quick, tangible results.

Requirements

At least 2 years of experience in a GTM department (Marketing, Sales, or CS)
Hands-on HubSpot experience using Sales and Marketing Hubs (multiple HubSpot Hubs are helpful!)
Proven ability to communicate clearly and professionally with customers
A track record of identifying and solving problems independently
A willingness to learn and grow

Nice To Haves

Hands-on experience in Marketing and Sales Hubs (bonus: experience across multiple HubSpot Hubs)
Familiarity with project management tools (Asana, ClickUp, Monday, etc.)
2+ years in a customer-facing role (such as CSM, AE, AM, BDR, or SDR)
2+ years working in a GTM department (Marketing, Sales, or Customer Success)
Experience managing and manipulating data in Excel or Google Sheets
A problem-solving mindset with a knack for finding efficient solutions
Strong written communication — able to explain technical details simply
Meticulous attention to detail and data accuracy
A desire to learn how systems and operations work together (this role can grow!)

Responsibilities

HubSpot implementations and data migrations
Performing “Fractional Admin” updates — property adjustments, workflow builds, and integration reviews
Managing and cleaning data in Excel or Google Sheets
Building, testing, and activating HubSpot solutions independently
Participating in customer calls to share progress and insights
Communicating with customers via email and Slack
Keeping clear records — call notes, action items, and results — in our project management system
Supporting other team members, including Consultants, Solution Architects, and Automation Engineers

Benefits

Health, vision + dental insurance
20 days of PTO
Standard US paid holidays
2 company mental wellness days
Flex hours & fully remote team
Bonus quarterly program
Professional development program
Health and Wellness stipend
401k matching (eligible after 6 months of employment)
Parental leave benefits
Short-term disability insurance benefits
Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)