HubSpot Solutions Architect (Senior, Client-Facing)

Process Pro Consulting • Austin, TX

16h • Remote

About The Position

Process Pro Consulting is seeking a Senior, Client-Facing HubSpot Solutions Architect to serve as the technical and strategic lead for client engagements. This role involves owning the full project lifecycle from discovery through solution design, planning, and delivery oversight. The Solutions Architect will lead complex discovery processes, design scalable HubSpot solutions, and ensure alignment between business requirements, CRM architecture, and delivery execution. This individual will manage multiple engagements simultaneously, collaborating with consultants, automation engineers, and developers in an agile environment, setting the standard for solution quality, technical design, and system integrity. Hands-on involvement may be required to ensure the build aligns with the intended design.

Requirements

• Led end-to-end HubSpot solution design, not just configuration or execution.
• Think in systems and architecture, connecting business processes to technical implementation.
• Comfortable leading conversations with senior stakeholders and driving alignment.
• Deep expertise in HubSpot CRM (Sales, Marketing, Service, Ops Hub).
• Understand how data models, automation, and integrations work together at scale.
• Produce clear, detailed technical documentation (specific properties, workflows, system logic).
• Can manage multiple concurrent client engagements without losing quality or context.
• Translate complex technical concepts into clear, actionable guidance.
• Hold a high bar for quality and don’t let “good enough” ship when it shouldn’t.
• HubSpot CRM architecture, implementation, and optimization.
• Workflow automation, data modeling, and reporting.
• Integrations using tools like Zapier, Workato, Syncari.
• Experience with ERP/financial systems (NetSuite, QuickBooks, Sage Intacct).
• Designing processes like lead lifecycle, pipeline management, and quote-to-cash.
• Agile project delivery (sprints, epics, tools like Asana, Jira).

Nice To Haves

• HubSpot certifications across one or more Hubs.
• Experience with Salesforce, Dynamics 365, or multi-CRM environments.
• HubSpot <> Salesforce integration experience.
• Exposure to data warehouses / BI tools (Snowflake, BigQuery, Power BI).
• Familiarity with JavaScript or HubL (custom-coded actions, CMS).
• Experience with PLG environments and product usage data in CRM workflows.

Responsibilities

• Maintain a strong understanding of each client’s business model, HubSpot maturity, and tech stack.
• Act as the technical voice of the client, ensuring delivery teams have the context needed to execute effectively.
• Identify opportunities to expand impact (RevOps gaps, automation opportunities, underutilized HubSpot capabilities).
• Partner with Consultants and Customer Delivery Managers (CDMs) to support solution scoping and technical sales.
• Proactively identify and escalate technical risks, scope gaps, and misalignment with clear recommendations.
• Lead discovery sessions with executives and stakeholders to define goals, pain points, and success metrics.
• Develop Business Solution Designs (high-level architecture), including HubSpot configuration strategy, integration architecture, process gaps, and system dependencies.
• Build and sequence Epic Plans (sprints, dependencies, delivery roadmap).
• Lead solution design reviews and drive client alignment and sign-off.
• Conduct technical research (feasibility, integrations, proofs-of-concept) for complex requirements.
• Ensure seamless handoff to delivery teams with clear documentation and shared understanding.
• Stay engaged through build and stabilization to ensure solutions are delivered as designed.
• Design and document end-to-end business processes (lead lifecycle, pipeline management, quote-to-cash).
• Translate processes into HubSpot architecture, including pipelines, objects, properties, associations, workflow automation, logic, integration points, and data flow.
• Document decision logic, edge cases, and system interactions to eliminate ambiguity during build.
• Build complex or sensitive components when needed (custom-coded actions, advanced workflows, integrations).
• Pressure-test solutions against real-world operations to avoid over-engineering or misalignment.
• Validate that final builds match design intent and own resolution when they don’t.

Benefits

• Quarterly bonus program
• Customer expansion bonus program
• Net new customer sales bonus program
• Health, dental, and vision insurance
• Health & wellness stipend
• 401(k) with match (eligible after 6 months)
• Parental leave + short-term disability
• Home office equipment provided
• Professional development budget

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed