HubSpot Customer Success Specialist

GIRIKON, INC
Remote

About The Position

Girikon is a fast-growing business consulting, technology, and software development company headquartered in Phoenix, AZ. As a HubSpot Diamond Partner and Salesforce Gold Consulting Partner, we help clients transform their operations through smart technology — and we do it with some of the highest client satisfaction scores in the industry. Girikon has been recognized on the INC 5000 list of the fastest-growing private companies for two consecutive years. We’re expanding our Phoenix team and looking for a talented HubSpot Specialist who is ready to make an impact from day one.

Requirements

  • 3+ years of hands-on experience administering HubSpot in a professional setting.
  • Strong problem-solving skills with an ability to translate business requirements into technical configurations.
  • Excellent written and verbal communication skills — you can explain complex ideas to both technical and non-technical audiences.
  • A collaborative, client-first mindset with a track record of delivering high-quality outcomes.
  • Bachelor’s degree (any discipline) with a solid academic record.

Nice To Haves

  • HubSpot certifications are a strong plus — we’ll also support you in earning new ones.

Responsibilities

  • Manage ongoing relationships with clients using HubSpot as their Marketing and/or CRM platform.
  • Design, configure, and optimize HubSpot workflows, automations, and integrations based on client operational needs.
  • Build and manage dashboards, reports, page layouts, and process automations that give end-users real insight and control.
  • Own data integrity within HubSpot CRM — including data imports, cleanup, and deduplication.
  • Provide hands-on training, onboarding, and ongoing support to help clients get the most out of HubSpot.
  • Act as the bridge between business stakeholders and technical teams, translating requirements into scalable HubSpot solutions.
  • Manage users, profiles, roles, and permission sets (including Salesforce, where applicable).
  • Produce clear documentation including process flows, use-case models, and high-level design specs for diverse audiences.
  • Assist with data import/export and system customization as projects require.

Benefits

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Competitive salary aligned with industry standards.
  • Comprehensive health coverage — Medical, Dental, and Vision.
  • Dedicated budget for training, certifications, and professional development.
  • Generous PTO, sick days, and all standard public holidays.
  • A genuine commitment to work/life balance — we mean it.
  • A collaborative, growth-oriented team at a company recognized for rapid, sustained success.
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