HubSpot CRM Administrator
About The Position
The HubSpot CRM Administrator is responsible for the administration, configuration, optimization, and governance of the company's HubSpot platform across multiple brands. As the primary platform administrator, this individual contributor ensures HubSpot remains a scalable, reliable, and well-governed foundation for customer engagement, marketing operations, and lifecycle communications. Partnering across Marketing, Sales, and Customer Success, this role owns platform configuration, data quality, integrations, automation, technical troubleshooting, AI enablement, and reporting while balancing centralized governance with brand-specific needs.
Requirements
- 3+ years of experience administering HubSpot or a comparable CRM and marketing automation platform
- Experience with CRM configuration, automation, reporting, data governance, integrations, and technical troubleshooting
- Experience working with APIs, webhooks, system integrations, or custom CRM functionality
- Excellent analytical, organizational, and problem-solving skills
- Ability to manage multiple priorities and work independently in a cross-functional environment
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Nice To Haves
- HubSpot certifications (Marketing Hub, CRM, and/or Operations Hub) preferred
- Experience supporting multiple brands or business units within a shared CRM preferred
- Experience with JavaScript, HubSpot custom code actions, APIs, and integration development a plus
- Familiarity with lead management, attribution, lifecycle architecture, and marketing operations a plus
Responsibilities
- Administer, configure, maintain, and optimize HubSpot across multiple brands
- Manage CRM objects, properties, pipelines, associations, lists, workflows, permissions, teams, and user access
- Evaluate, configure, and enable new HubSpot features and AI capabilities
- Establish governance for naming conventions, folder structures, lifecycle stages, templates, automation, and reporting
- Maintain platform documentation, technical standards, and best practices
- Own CRM data architecture, hygiene, integrity, and ongoing maintenance
- Resolve duplicate, incomplete, and inconsistent data while maintaining a trusted source of truth
- Ensure assets are organized, current, and easily accessible across brands
- Configure and maintain audience segmentation, workflows, automation, and campaign infrastructure
- Troubleshoot platform, automation, integration, and campaign issues and implement sustainable solutions
- Build scalable technical solutions that support customer journeys across multiple brands and customer segments
- Build and maintain dashboards, operational reports, and reporting infrastructure
- Partner with stakeholders to define reporting requirements and ensure reliable, consistent measurement
- Monitor CRM health, automation performance, data quality, and platform adoption
- Collaborate with Marketing, Sales, Customer Success, and HR to improve processes, integrations, and data quality
- Train users on HubSpot functionality, AI best practices, and platform standards
- Identify and implement opportunities to improve efficiency through automation, integrations, and process optimization
- Serve as the primary HubSpot resource for internal troubleshooting
Benefits
- free access to onsite and local health clinics
- paid personal and vacation time
- an annual profit-sharing bonus
- a 401k plan with company match
- company-paid disability and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
