Hub & Pantry Assistant

Middlesex College • Edison, NJ

2d • $0 - $20 • Onsite

About The Position

The Hub & Pantry Assistant supports the day-to-day operations, programs, and events of the Community Resource Hub & Food Pantry and collaborates with other Student Wellness programs and initiatives. The role provides student-centered service, assists students with registration and resource navigation, helps communicate program and community resource information, and supports organizational systems for outreach, programming, and volunteer needs.

The assistant also supports Food Pantry operations, including assisting student shoppers, guiding student workers, managing inventory, stocking, organizing, cleaning, and distributing supplies. The position coordinates with students, college staff, community partners, volunteers, and donors. Two temporary, part-time positions are available, lasting until June 30, 2027, with a possible extension contingent on funding. Work is in person, up to 20 hours per week, on one of the schedules listed in the posting.

Requirements

• High school diploma or equivalent.
• Two years of administrative or customer service experience in a busy office or social service setting.
• Ability to perform a range of physical motions, exert up to 25 pounds, lift and carry up to 25 pounds, stand, walk, kneel, squat, stoop, and traverse stairs.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office.
• Reliable transportation.

Nice To Haves

• Associate’s degree.
• Knowledge of resources available through the College, county, and state.
• Fluency in other languages.
• Advanced proficiency in Microsoft Office 365.
• Proficiency in Canvas, PantrySoft, social media platforms, and Zoom Conference platform.
• Experience working with a diverse population and delivering culturally appropriate services and programming.

Responsibilities

• Support the day-to-day operations, programs, and events of the Community Resource Hub & Food Pantry and collaborate with other Student Wellness programs and initiatives.
• Provide student-centered service using customer service skills, emotional intelligence, confidentiality, and discretion when addressing student needs and handling sensitive information.
• Assist students with Hub & Pantry registration, Canvas enrollment, navigation of Canvas Resource Modules, and referrals to Case Management and other support services.
• Assist with developing and disseminating program and community resource information through the dedicated webpage, Canvas, social media, and other communication channels in collaboration with Marketing, Student & Enrollment Services, and Academic Affairs.
• Support organizational systems and processes, including forms, spreadsheets, databases, and communications for outreach, programming, and volunteer needs.
• Communicate proactively and professionally with students, student workers, student clubs, college staff, community partners, volunteers, donors, and other stakeholders.
• Support Food Pantry operations by providing leadership to student workers, assisting student shoppers, managing inventory, and helping with stocking, organization, cleaning, and distribution activities as needed.
• Assist with volunteer recruitment, coordination and scheduling, ongoing communication, and engagement with donors and community partners.
• Perform other related duties and responsibilities as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED