23086 - Hub Manager

Ministry of Justice UK•Town of Wales, NY

1d•£37,417 - £39,214•Hybrid

About The Position

The Hub Manager will be responsible for managing the transactional activity within their relevant administrative Hub. This role involves line managing staff and applying all Human Resources (HR) related policies and practices, including staff management, disciplinary investigations, performance management, and staff appraisals. This is a non-operational role which may involve contact with prisoners depending on their area of work. The role contributes toward the development of local policy, procedures, and practice, ensuring consistency of application. They will manage devolved budgets in accordance with financial procedures, and oversee the achievement of Service Delivery Indicators (SDIs) and standards within the work area. The Hub Manager will analyze and act on data collected by the Hub, produce relevant reports, and ensure data entered into local and national systems is accurate and timely. They will monitor the performance of the Hub, draft external and internal communications, and provide management information to the Head of Function. A key responsibility is the management of all staff within their area, including performance, development, annual appraisal, and sickness absence management. The role also involves acting as the first point of contact for relevant external stakeholders and serving as a requisitioner or approver depending on local policy. The job holder will be matched to a specific job description (e.g., Hub Manager: People, Hub Manager: Business, Hub Manager: Offender Management, Hub Manager: Activities, Hub Manager: Regional People Wales, Hub Manager: Learning and Capability, Hub Manager: Safer Custody, Hub Manager: Intelligence) and the post is rotational, allowing for career progression across different job descriptions.

Requirements

Able to deal effectively and assertively with staff at all levels
Able user of MS Word and MS Excel
Information collation and analysis
Must complete specific training in their specialism once they take up post (for internal and external applicants where available)
Security and identity checks prior to taking up post
6 months probation for external candidates
Declare membership of any group or organisation considered racist by HMPPS

Nice To Haves

The post is rotational so the job holder could during their career carry out the role of different job descriptions.

Responsibilities

Contribute toward the development of local policy, procedures and practice and ensure consistency of application
Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation
Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate
Attend relevant unit meetings as required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working
Analyse and act on data collected by the Hub and produce any relevant reports to show findings
Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales
Monitor performance of the Hub
Draft all external and internal communications on behalf of the Hub
Provide Head of Function with management information relating to the relevant area
Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management
Act as first point of contact for relevant external stakeholders
Act as requisitioner or approver dependant on local policy